Senior Technical Success Engineer
Current
Oct 2024 - Present
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Chris Pearce Email & Phone Number
Senior Technical Success Engineer -Reshaping Customer Experience | Passionate about Customer Success
at
Splunk
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Technical Success Engineer -Reshaping Customer Experience | Passionate about Customer Success
Location
London, England, United Kingdom
Company size
Who is Chris Pearce? Overview
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Quick answer
Chris Pearce is listed as Senior Technical Success Engineer -Reshaping Customer Experience | Passionate about Customer Success at Splunk, a company with 6681 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Chris Pearce.
Chris Pearce previously worked as Senior Technical Success Engineer at Splunk and Senior Enterprise Customer Success Manager at Alvaria, Inc.. Chris Pearce holds Ordinary National Certificate (Onc), Computer Technology/Computer Systems Technology, Btec Ordinary National Certificate (Onc) from Farnborough College Of Technology.
Company email context
Email format at Splunk
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Splunk
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Profile bio
About Chris Pearce
An experienced Senior Client Relationship Manager/Senior Customer Success Manager/Principal Service Delivery Manager/Technical Account Manager engaging at the Executive level with key global accounts and partners within a SaaS environment.Excellent communication and organisational skills with over 20 years of customer management and service delivery experience. Confident Relationship Manager to key customers/partners on all levels, becoming a consistently trusted advisor. Strong technical background working in high-profile environments to drive KPI targets and project milestones to completion. Ability to operate across customer technical support, product engineering, X-LOB and third-party teams to drive and resolve complex issues. Management of multiple customer escalations to resolution via the tactical use of analytical troubleshooting to break down customer/partner issues and coordinate resources.
Current workplace
Chris Pearce's current company
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Splunk
8 roles
Chris Pearce work experience
A career timeline built from the work history available for this profile.
Senior Enterprise Customer Success Manager
Responsible for high-level relationship management for accounts in the UK/Global. Worked closely with customers to ensure they were satisfied with the services they received and to improve upon areas of dissatisfaction, to become a customer advocate and trusted advisor.
Apr 2022 - Jan 2024
Senior Client Relationship Manager
Single point of contact as relationship manager for customer accounts, acting as a client liaison throughout the customer lifecycle (Adoption, On-Boarding, Post-Sales Support etc.). Building relationships with all relevant stakeholders as a trusted advocate/advisor through identifying operational and business issues and opportunities to continuously find.
Jan 2023 - Dec 2023
Partner Service Delivery Manager
Single point of contact within Oracle for partner accounts. Provide support to partner accounts in order to maximize the end customer’s use of Support Services, to support a drive for a high degree of satisfaction and reference ability, and to protect and enhance Support revenue streams.Manage the contract, maintain accurate account information and manage.
Jan 2022 - Mar 2022
Principal Technical Account Manager
Build and develop strong customer relationships to become a trusted advisorEscalation management across a wide range of Oracle ProductsManage on-site and remote teams assigned to my accountsIdentify sales leads and convert these into opportunities via effective working relationships with our sales teamsAssemble dedicated and reliable teams to promote and.
Jan 2017 - Dec 2021
Senior Technical Account Manager
Jan 2016 - Dec 2016
Senior Proactive Technical Analyst
Mar 2010 - Dec 2015
Proactive Technical Analyst
- Proactive maintenance planning (patching, system upgrades, regression planning)- System build recommendations, specifically for HA & Cluster - Performance issues- System sizing and virtualization (p2v)- Solaris and Linux environments- Oracle hardware technical advice and guidance- EOSL Guidance
May 2004 - Mar 2010
Team & coworkers
Colleagues at Splunk
Other employees you can reach at splunk.com. View company contacts for 6681 employees →
OO
Omg Omg
Colleague at Splunk
Mumbai, Maharashtra, India, India
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PS
Pallavi Samanu
Colleague at Splunk
San Francisco Bay Area, United States
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LH
Liang Han
Colleague at Splunk
Santa Clara, California, United States, United States
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JW
Julian W.
Colleague at Splunk
Washington, District Of Columbia, United States, United States
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BB
Bill Brooks
Colleague at Splunk
Siler City, North Carolina, United States, United States
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AP
Anurag Priyam
Colleague at Splunk
Bengaluru, Karnataka, India, India
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KA
Kranthi A
Colleague at Splunk
Lone Tree, Colorado, United States, United States
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LC
Luke Cater
Colleague at Splunk
York, England, United Kingdom, United Kingdom
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AK
Arun Kumar P.
Colleague at Splunk
Dallas, Texas, United States, United States
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JH
Jordan Hanks
Colleague at Splunk
San Diego, California, United States, United States
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Omg Omg
Colleague at Splunk
Mumbai, Maharashtra, India, India
View →
PS
Pallavi Samanu
Colleague at Splunk
San Francisco Bay Area, United States
View →
LH
Liang Han
Colleague at Splunk
Santa Clara, California, United States, United States
View →
JW
Julian W.
Colleague at Splunk
Washington, District Of Columbia, United States, United States
View →
BB
Bill Brooks
Colleague at Splunk
Siler City, North Carolina, United States, United States
View →
AP
Anurag Priyam
Colleague at Splunk
Bengaluru, Karnataka, India, India
View →
KA
Kranthi A
Colleague at Splunk
Lone Tree, Colorado, United States, United States
View →
LC
Luke Cater
Colleague at Splunk
York, England, United Kingdom, United Kingdom
View →
AK
Arun Kumar P.
Colleague at Splunk
Dallas, Texas, United States, United States
View →
JH
Jordan Hanks
Colleague at Splunk
San Diego, California, United States, United States
View →
3 education records
Chris Pearce education
Ordinary National Certificate (Onc), Computer Technology/Computer Systems Technology, Btec Ordinary National Certificate (Onc)
Higher National Certificate (Hnc), Computing & Software Engineering, Higher National Certificate (Hnc)
Higher National Diploma (Hnd), Computer Technology/Computer Systems Technology, Higher National Diploma (Hnd)
FAQ
Frequently asked questions about Chris Pearce
Quick answers generated from the profile data available on this page.
What company does Chris Pearce work for?
Chris Pearce works for Splunk.
What is Chris Pearce's role at Splunk?
Chris Pearce is listed as Senior Technical Success Engineer -Reshaping Customer Experience | Passionate about Customer Success at Splunk.
Where is Chris Pearce based?
Chris Pearce is based in London, England, United Kingdom while working with Splunk.
What companies has Chris Pearce worked for?
Chris Pearce has worked for Splunk, Alvaria, Inc., Oracle, and Sun Microsystems.
Who are Chris Pearce's colleagues at Splunk?
Chris Pearce's colleagues at Splunk include Omg Omg, Pallavi Samanu, Liang Han, Julian W., and Bill Brooks.
How can I contact Chris Pearce?
You can use AeroLeads to view verified contact signals for Chris Pearce at Splunk, including work email, phone, and LinkedIn data when available.
What schools did Chris Pearce attend?
Chris Pearce holds Ordinary National Certificate (Onc), Computer Technology/Computer Systems Technology, Btec Ordinary National Certificate (Onc) from Farnborough College Of Technology.
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