Directly responsible for the onboarding, nurturing and ongoing business relationships with all key internal and external stakeholders which has resulted in esponential growth in the preferred provider program (Choice Network). In a 6 year period experiencing in excess of 2000% increase of relationship partners for both Health and Corporate brands nationally.With a focus on database integrity as the cornerstone of all published information.Actively engaging and collaborating with key… Show more Directly responsible for the onboarding, nurturing and ongoing business relationships with all key internal and external stakeholders which has resulted in esponential growth in the preferred provider program (Choice Network). In a 6 year period experiencing in excess of 2000% increase of relationship partners for both Health and Corporate brands nationally.With a focus on database integrity as the cornerstone of all published information.Actively engaging and collaborating with key stakeholders to achieve strategic and tactical objectives.ALL KPI goals and targets were either met or exceeded expectation year on year between 2010 - 2018 inclusive.Ongoing review of existing processes and procedures to explore and implement process improvements that have resulted in substantial cost savings, productivity and efficiency improvements.Contract review and negotiation with external vendors.Collaborate with internal and external vendors and stakeholders to deliver desired business outcomes. Show less

Customer Service Specialist for all banking products and Insurance representative for all CommInsure insurance products.

Reviewing, assessing and responding to Australian tax payers requests.

Maintaining and enhancing the Dial up Internet Billing system to ensure all clients monthly bills are issued accurately and on time. Identifing, designing and implementing a strategy to recover $4 million customer fraud.Managing a team of 10 FTE and facilitate cross training for all team members across all functions to empower efficenecy through process improvements.

Major Account AdministratorAppointed on-site trouble shooter for Qantas account.