Chris Post Email & Phone Number

Watertown, Massachusetts, United States

• Create and maintain cross department processes for athena's client referral incentive program
• Support mobile advertising sales teams throughout the contract lifecycle during our division’s most successful sales quarters to date (highest quota percentage and largest individual deal post-acquisition).
• Draft accurate legal documents, such as order forms, statements of work, and amendments in a time sensitive environment.
• Perform all stakeholder training, policy design… Show more
• Perform all stakeholder training, policy design, Salesforce.com reporting, and monthly-close activities pertaining to Bookings and Sales Quota.
• Resolve complex CSM / Sales issues related to contracting/ acquisitions, Tax ID additions/ conversions, and terminations. Show less

• Assist with all aspects of the sales contract processing process related to the Sales Team
• Includes reviewing contracts for completeness and preparing contracts for countersignature by COO
• Documentation and analysis of pricing and gross margins on contractual agreements
• Process contract exceptions, and ensure operational approvals are in place to accept pricing and operational exceptions
• Coordinate contract distribution process and customer welcome kit distribution process… Show more
• Coordinate contract distribution process and customer welcome kit distribution process

• Processed all incoming documents received in our virtual back office once they were converted into EMRs.
• Interacted with referring customers by phone, obtaining vital contact information for our clients and improving customer satisfaction.
• Extracted all key data elements from EMRs for analysis before sending to our clients for review, ensuring quality and reducing delays in patient care.
• Increased efficiency by serving as liaison between our department and multiple offshore… Show more
• Increased efficiency by serving as liaison between our department and multiple offshore vendors for ongoing training and processing updates.
• Supervised a weekly teleconference for our team to analyze all inquiries from our vendors and improve the quality of our workflow.