Chris Priebe Email & Phone Number

Bellevue, Washington, United States

Bellevue, Washington

Bellevue, Wa

Tacoma, Washington

• Analyze customer experience, manage projects to improve efficiency, and collaborate with business partners across the organization to enact change.• Apply Lean/Six Sigma methodology to analyze current work processes. Design, implement, and control process improvements. • Perform root cause analysis to determine source of data trends and variances. Identify call avoidance behaviors, and monitor operating health of the call center’s four locations. • Act as a leadership coach to first and second line leaders, train and provide feedback on interactions with their direct reports to drive results.

Dupont, Wa

• Evaluate initial risk acceptability for new insurance applications. • Manage production, loss ratios, renewal retention, spread of risk, and other production quality measures for assigned agent group.• Re-underwrite and analyze existing insurance business for profitability and continued eligibility.• Manage projects to completion, present findings and advise senior management on directional strategies.

Tukwila, Wa

• Research and analyze partner insurance companies to provide insurance services that best meet the needs of the Membership base.• Design resource materials for member consultants to aid in cross selling the products.• Create and package informational and marketing mailers for Insurance Services, Financial Services, and Trust Company.• Facilitate informational seminars for Insurance and Financial Services products.