Enthusiastic Team Leader with 10+ years of experience developing departments in fast paced, high-demand automotive retail locations. A dynamic track record in process optimization focusing on increasing profitability, guest satisfaction and employee retention. A nationally recognized operations manager and winner of multiple awards for customer satisfaction, team development and sales volumes. An exceptional motivator who generates high levels of employee morale and engagement, builds productive relationships and unparalleled dedication to the execution of strategies identified to drive team performance.