Chris Ramos Email & Phone Number

- Developed the Customer Acquisition and Retention vision for a print media client to determine a customer’s lifetime value, implemented a short- and long- term analytical strategy and implemented the technology required to support the vision- Redesigned the information technology organization for a music distribution client to better integrate into the business functions, be more responsive to business changes and more adaptable to technology changes, resulting in a 75% efficiency improvement - Designed the plan and executed the integration for a pharmaceutical acquisition, achieving $35 million in synergies – scope included data center and engineering, networks, desktop and collaboration and security and validation- Developed the application integration design for an airline merger, including temporary business process changes to improve customer service during the integration period- Analyzed current market trends, channel requirements, and determined the proper entry method for an e-business strategy for a tier-one automotive supplier, resulting in improved relationships with OEMs- Built the business case and implementation plan for a manufacturing software package implementation for a tier one automotive interiors supplier for deployment at 50 locations- Redesigned the software architecture – on behalf of a hand tool manufacturer and distributor – with the package software vendor, resulting in a 90% performance improvementSpecialties: Large scale IT transformation leadership, IT organization redesign, business process re-engineering, program management, senior client level relationship building, merger and acquisition integration, business case development, IT strategy

Listed skills include Strategy, It Strategy, Program Management, Management Consulting, and 31 others.