Chris Rees Email & Phone Number

Warrington, England, United Kingdom

• Responsible for day-to-day management and monitoring of the Independent Living Services to ensure they meet service standards, British Red Cross policies and procedures and legal requirements• Responsible for the achievement of local and team targets as part of the area and national plans.• Establish good working relationships with appropriate partners at NHS trusts, CCG’s & local councils• Negotiation and management of Service contracts, including agreement of SLA’s & KPI’s• Support, monitor and evaluate new and existing contracts to ensure success and sustainability and that outcome targets agreed with commissioners are achieved• Contribute to the development of plans and budgets. Monitor and control budgets and ensure compliance with financial policies and procedures• Provide line management to the Service Co-ordinators and the Service Support workers and recruit and induct new staff as appropriate

Knutsford, England, United Kingdom

• Responsible for assessing Risks involved at Customer events• Work with event organisers and use information about their events to ensure continuous improvement in our event planning and service delivery• Responsible for producing all Event related First Aid event documentation • Ensure event planning for EFA events is consistent, high quality and fully competent• Deliver fully compliant quality standards across the UK with agreed key performance indicators and targets

Knutsford, England, United Kingdom

• Responsible for line managing BRC Event First Aid Volunteers in the North West• Responsible for resourcing customer events with volunteers for Event First Aid• Ensure Event First Aid service delivery volunteers have an agreed 'development pathway'• Ensure service delivery for EFA events is consistent, high quality and fully competent• Monitor volunteer statistics, in line with agreed targets, and implement actions if required• Make commercial decisions and purchasing based on value for money from preferred suppliers

Stockton Heath, Warrington

Currently taking a short career break from Technology and spending the time working within my local community to Project Manage the annual Arts and Culture festival. Responsibilities include:• Ensuring the festival achieves its aims as directed by the board of trustees• Management of event selection and planning• Management of fundraising• Management of volunteer recruitment• Setting of marketing strategy and managing its implementation• Budget setting and controlhttp://stocktonheathfestival.co.uk/about-the-festival/

Northwich, England, United Kingdom

• Responsible for the day to day operations of Age UK Cheshire’s Day Activity Centre’s• Responsible for the development plan for Age UK Cheshire’s Day Activity Centre’s• Responsible for line management of all Day Services staff• Responsible for all Day Services Volunteer recruitment and ongoing management

Runcorn, England, United Kingdom

• Developed a programme of beneficial activities that met the needs of the people the service supported.• Volunteer and Peer Mentor Recruitment - I wrote role descriptions, interviewed, recruited, inducted and managed several Volunteers and Peer Mentors.• Partner organisations – I developed mutually beneficial relationships with partner agencies such as Halton BC, drug and alcohol treatment services, National Careers Service and the Citizens Advice Bureau

Responsibilities• Responsible for the planning and delivery of the Infrastructure & Software Development Programme• Manage both the dependencies and the interfaces between projects• Manage the risks to the programme’s successful outcome• Full budgetary responsibility for programmes, work streams and projects

• Full Project Management Life Cycle: Business Case collation – Scoping – Implementation – close out • Structured Supplier Evaluation and Selection, contract negotiation, securing SLA’s &KPI’s• Chair SharePoint steering committee and responsible for managing SharePoint deployment programme• Technology Business Partner for HR & Sales – develop the Technology Roadmap for both Business areas. Provide advice on all relevant Technology issues. Look for opportunities where Technology can add value to HR & SalesExample Managed Projects - (typically I manage an average of 2 /3 projects concurrently)Contact Centre Technology reviewManaged a project to review and replace Contact Centre technology. Objectives were; replace end of life systems, increase agent efficiency, reduce call handling times, improve customer experience and reduce operating costs. This was achieved by a full business process review and the delivery of Avaya, NICE and MS Lync technologies.Autotrader rebrandManaged the project to change the company name from Trader Media Group to Autotrader.co.uk. Drove change in every area of the company. Work streams included marketing and branding, legal and financial, infrastructure and the digital marketplace.Microsoft SharepointManaged the deployment of MS Sharepoint to Autotrader.co.uk. Delivered improved employee communication and increased efficiency by providing a new intranet site and a document management system.Data Centre reviewRan a project to reducing data centre hosting costs by £150,000 PA.HR Technology refreshDelivered a self-service web hosted HR system thereby substantially reducing HR operating costs.

Scoping, Planning and Delivery of Technology based projectsExample Managed Projects - (typically I manage an average of 2 / 3 projects concurrently)Disaster Recovery Data CentreI managed a project to build a Disaster Recovery Data Centre for Autotrader’s primary data centre. In conjunction with business sponsors I produced a strategy document. This documented acceptable levels of downtime before fail over is invoked and defined restart priorities for business services. As part of the scoping process, meetings and workshops were held with technical teams and suppliers to design DR architecture and map out the fail-over and fail back processes. DR hardware and fail over processes were provided for core network services, business critical trade and private booking systems, MS Exchange, Blackberry Services, back end SQL database clusters. Escalation procedures and testing scripts were produced, DR processes were all fully tested before the project was signed off. Project Duration: 10 months. Project Budget: £900,000Centralised Data StorageI managed a project to introduce new technology to enable the relocation of remote data from selected Autotrader sites and centrally host it in the secure data centre. I developed the business case to demonstrate the cost savings in order to secure funding. The project included a Proof of Concept phase where the team evaluated and tested new technologies Cisco and Kazeon. During implementation a phased approach was taken, concentrating on parts of the business where the greatest savings were to be realised.

• Managing client projects through the entire life cycle in accordance with PRINCE II• Responsible for ensuring project profitability by diligent monitoring and control of project tasks and resources.• Responsible for day-to-day project resource management including remote working consultants and off shore development team.• Responsible for providing input into commercial proposals and aiding the up selling of project management services to clients.

• Managing client projects through the entire life cycle in accordance with PRINCE II principles such as Project Initiation, Planning, Controlling Stages, Supervising Product Delivery and Project Closure. Scheduling resources and project deliverables using, Critical Path Analysis and Milestone Schedules.• Organising Project Initiation, Check Point, Milestone, Project Board and Closure meetings with Clients. Liaising with Clients and other Stakeholders regarding issues such as quality requirements, general specification requirements, project slippage, deliverable scheduling and evaluation of contractual obligations to ensure that Clients expectations are achieved. Advising Clients on the phasing of hardware and software deployments, User Acceptance Testing and System Testing, which includes the use of prototyping Project Cycle implementations. Consulting with Clients on technical and specification issues, which often requires the justifying and up-selling of additional services. • The co-ordination of User Group Sessions. Involvement with the Sales Team in pre-sales negotiations, sales presentations and the preparation of Tender Bid responses. Contributing to the creation of the Product Development Plan for the In-House product suite.

• Multi-project management of software implementations for clients.• The supervision and training of new members of staff.• Write functional specifications & conduct configuration meetings for clients.• Extensive travel in the UK, Europe and Middle East.• Technical consultancy.• Joined as Graduate Trainee, progressed to Systems Trainer and then Consultant.Example Major Accounts Selfridges & Co., Solectron, Heinz (Italy), D.E.T.I., Burberry, British Council, OFTEL, ING Barings, MCI WorldCom, Levis Strauss & Co. Nominet.UK.

Business Studies, Business Studies And Marketing

Business Studies

Bachelor Of Arts (B.A.), Business Studies

9 GCSE's 3 'A' Levels