Chris Rees Email and Phone Number

Experienced client executive responsible for the development, marketing, selling, account development, and execution of a portfolio of services focused on partnering with healthcare providers to identify and reduce costly variation by ensuring adherence to evidence-based clinical standards, improving the efficient flow of patients, improving quality, and reducing waste and unwarranted utilization of resources. Led large-scale multidisciplinary consulting engagements for healthcare clients… Show more Experienced client executive responsible for the development, marketing, selling, account development, and execution of a portfolio of services focused on partnering with healthcare providers to identify and reduce costly variation by ensuring adherence to evidence-based clinical standards, improving the efficient flow of patients, improving quality, and reducing waste and unwarranted utilization of resources. Led large-scale multidisciplinary consulting engagements for healthcare clients, including hospitals, physician practices, and healthcare systems to identify opportunities for improvement, develop actionable recommendations and implement solutions resulting in improved patient outcomes and financial performance. Proven track record of client satisfaction and business growth, while delivering results-driven consulting services.Accomplishments include:• Developed and maintained strong relationships with executive level clients resulting in increased solution adoption, client satisfaction and sales of new initiatives. • Oversaw multiple teams accountable for executing care variation initiatives to standardize care processes across multiple departments and hospitals for a large integrated health system, resulting in a 6% reduction in departmental labor expense and a $20.4 million annual improvement in net revenue through increased patient volume. • Partnered with large health system’s clinical leadership to create multidisciplinary teams to execute the development of evidence-based clinical pathways and protocols across multiple hospitals, resulting in a 50% reduction in specific adverse events for patients. • Launched Care Variation service offering as lead executive at health system resulting in initiation of 5 clinical work streams and the realization of over $11M annually in contribution margin across 4 hospitals. Show less

Key responsibilities included partnering with hospital and health system leaders to devise innovative solutions to their toughest challenges – converting issues into opportunities, inefficient processes into best practices, and marginal outcomes into sustainable results.

The Office of Transformation was developed to help Tidelands Health improve in all areas of the triple aim through providing leadership and consultative support from experts in the areas of service, safety, data analysis, quality, physician engagement, performance improvement and evidence based practice. This includes the management of over 30 employees in patient safety, risk management, service excellence, performance excellence, quality, evidence based care, data analytics, medical staff… Show more The Office of Transformation was developed to help Tidelands Health improve in all areas of the triple aim through providing leadership and consultative support from experts in the areas of service, safety, data analysis, quality, physician engagement, performance improvement and evidence based practice. This includes the management of over 30 employees in patient safety, risk management, service excellence, performance excellence, quality, evidence based care, data analytics, medical staff office and physician engagement. Focus areas Include:• Design and implement a new accountability and compensation structure that align and integrate the medical staff and hospital, which resulted in a 30% improvement in provider engagement.• Facilitate and lead a system wide performance improvement program that incorporates best practices from LEAN, Six Sigma and Change Management. These efforts have resulted in greater than $1million in financial benefit through the execution of more than 100 improvement projects.• Redesign service excellence program in order to become more data driven and patient and family centered which has resulted in a 24% increase in our national ranking of patient satisfaction scores.• Development of a new office of patient safety whose primary objective is to create a system wide focus on becoming highly reliable in delivering high quality and safe care. Show less

Directly responsible for organizing and leading all activities related to developing and implementing a system wide strategy to establish the MUSC clinical enterprise as a top 25 academic medical center in quality and efficiency. This includes the direct supervision of the performance improvement and medical staff communication. The four main areas of focus are:• Facilitating tactical teams to achieve strategic objectives of improved access, accountability, alignment, brand awareness and… Show more Directly responsible for organizing and leading all activities related to developing and implementing a system wide strategy to establish the MUSC clinical enterprise as a top 25 academic medical center in quality and efficiency. This includes the direct supervision of the performance improvement and medical staff communication. The four main areas of focus are:• Facilitating tactical teams to achieve strategic objectives of improved access, accountability, alignment, brand awareness and performance improvement.• Coordinate all involvement with state and national quality improvement initiatives.• Ensure that all service lines are achieving operational, financial and quality goals.• Improve engagement of faculty and house staff through implementing effective communication strategies. Show less

Directly responsible for developing and leading all activities related to improving quality and patient safety outcomes across the clinical enterprise. This includes the management of over 30 employees in Infection Prevention and Control, Patient Safety, Performance Improvement, Medical Staff Affairs, Risk Management, Critical Interventions, and Patient Centered Care. Achievements include:o 70% reduction in hospital acquired infections. o 30% reduction in our Mortality index since… Show more Directly responsible for developing and leading all activities related to improving quality and patient safety outcomes across the clinical enterprise. This includes the management of over 30 employees in Infection Prevention and Control, Patient Safety, Performance Improvement, Medical Staff Affairs, Risk Management, Critical Interventions, and Patient Centered Care. Achievements include:o 70% reduction in hospital acquired infections. o 30% reduction in our Mortality index since fiscal year 2009.o Ranking of 6 out of 106 academic medical centers in HCAHPS patient satisfaction scores.o Collaborated with NASA to develop a multiyear plan to improve our culture of safety that resulted in 11 of 12 domains in the AHRQ Culture of Safety Survey scoring higher than the national benchmark and a 75% increase in voluntary occurrence reporting. Show less

Responsible for leading the organization’s performance improvement efforts under the supervision of the Director of Quality and Patient Safety which included the supervision of 17 direct reports. This position assured the development of effective data abstraction, reporting and improvement systems related to hospital quality and patient safety initiatives, in addition to CMS, Joint Commission and pay for performance activities. Achievements include:o Successfully redesigned the department… Show more Responsible for leading the organization’s performance improvement efforts under the supervision of the Director of Quality and Patient Safety which included the supervision of 17 direct reports. This position assured the development of effective data abstraction, reporting and improvement systems related to hospital quality and patient safety initiatives, in addition to CMS, Joint Commission and pay for performance activities. Achievements include:o Successfully redesigned the department into three separate and distinct departments: data analytics, performance improvement and data abstraction. Show less

Worked directly with the Chief Operating Officer in defining the strategic direction of the Six Sigma initiative at Mount Carmel St. Ann’s Hospital and Identified opportunities to enhance both financial and clinical performance. Directly supervised seven Six Sigma Black Belts who completed an average of 5 projects annually and were responsible for training hospital staff. Achievements include: o A net financial impact of $5.9 million at St. Ann’s Hospital and $21.3 million system wide… Show more Worked directly with the Chief Operating Officer in defining the strategic direction of the Six Sigma initiative at Mount Carmel St. Ann’s Hospital and Identified opportunities to enhance both financial and clinical performance. Directly supervised seven Six Sigma Black Belts who completed an average of 5 projects annually and were responsible for training hospital staff. Achievements include: o A net financial impact of $5.9 million at St. Ann’s Hospital and $21.3 million system wide fiscal year (2003-2004).o Trained nearly 90 staff members to successful completion of Six Sigma Green Belt certification. Show less

Managed multiple Six Sigma projects that improved efficiencies and patient throughput that contributed to a net benefit of $750 thousand for the 2002-2003 fiscal year. Mentored four Six Sigma Green Belts through their training, all of which resulted in certification.

Worked under the supervision for the Chief Financial Officer of Mount Carmel Health System to complete a 12 month fellowship. Completed projects within the Medicare plus choice health plan, the physician practice plan, inpatient units and finance and administration.

Responsible for creating and implementing individualized treatment plans for at risk children and their families. Worked with families and various community agencies in finding new and successful ways to deal with destructive behavior