Chris Rey Email & Phone Number

Englewood, Co, Us

Pleasanton, California, Us

Pleasanton, California, Us

• Trusted advisor to Sales and Client Teams during the sales cycle; comprehensive solutions for clients that drive clients business objectives• Provide deep technical and strategic guidance around deploying, connecting, and leveraging Medallia's suite of CX solutions and products• Act as the voice of the customer from the field to our Product and Product Marketing Teams to provide intel and guidance on roadmap development• Deliver thought leadership in the form of webinars, written articles, and more• Consult on Go To Market strategies and commercial operations

Pleasanton, California, Us

•Portfolio Ownership & Leadership: lead a team of Digital CX Solutions Analysts; own business operations of portfolio with 150 Enterprise clients; plan, develop, and achieve operational excellence and revenue development• Strategic Advisory: deliver comprehensive strategic CX program guidance to external and internal clients as an industry and Product SME; develop detailed thought leadership workshops, client business reviews, and more• Customer-centric: plan, develop, and launch surveys across our external and internal Products to measure OSAT and NPS; develop and rollout closed loop processes to improve metrics and resolve client issues; drive operational and Product excellence by delivering insights and feedback actioning

Pleasanton, California, Us

Pleasanton, California, Us

Minneapolis, Minnesota, Us

Hayward, Ca, Us

Preserve and enhance the reputation and quality of CSU East Bay's CX program through strategicreview of the executive education noncredit courses.Offer expert guidance to faculty and students through occasional classroom visits,forums and conferences.Promote the program’s goal of linking industry with academia to help ensure the CX Program's work is relevant and beneficial.

Denver, Co, Us

• Own client relationships post-implementation; act as trusted business advisor• Maximize client ROI through business reviews, strategic program guidance and technical advisory• Responsible for client renewals, expansions and upsells, and client escalations

New York, Ny, Us

• Oversee six Account Managers serving more than 1,800 Enterprise & Franchise accounts• Manage projects with cross-functional teams, both internally and externally to improve UI/UX and product performance for Corporate and Enterprise clientele• Be the expert on our SaaS platform, marketing automation & CRM tools for high-level clients• Nurture & grow existing client relationships• Develop QBRs for clients and weekly reporting for Management & Executives• Create and grow additional revenue channels

New York, Ny, Us

• Managed 200+ Enterprise & Franchise accounts• Efficiently onboarded clients to our proprietary SaaS platform• Worked closely with cross-functional teams, to improve product performance, UI/UX for Enterprise & Franchise clients• Retained book of business through regular proactive communications, resolved client conflict when necessary• Worked with Sales to nurture relationship with assigned brands and secure PVAsNamed one of America's Most Promising Companies by Forbes, Signpost is backed by Spark Capital, Google Ventures, OpenView Venture Partners, Scout Ventures and a group of angel investors including Jason Calacanis, Thomas Lehrman, and Jack Herrick. The company is headquartered in New York City with locations in Austin and Denver.

New York, Ny, Us

Pasadena, Ca, Us

2012 Inc. 500 Awards:- #2 Fastest Growing Advertising and Marketing Company- #14 Fastest Growing Private Company

Costa Rica's #1 English-language news source for more than five decades. We provide quality coverage on what's going in Costa Rica and around Central America. -Created and structured my own multimedia and marketing internship with the newspaper.-Implemented new marketing efforts to increase social media presence, readership, and sales during a period of financial downturn and restructuring of the organization.-Pitched, researched, and created content for the digital paper. I produced and edited multimedia stories about the rise of craft beer in Costa Rica, the world's top sloth sanctuary, national protests, and more.

Bachelor Of Arts (B.A.), Journalism: Advertising

Psychology

Education record