Chris Roller Email & Phone Number

Portland, Oregon, United States

Oversaw operation of automated sorting equipment and loading areas. Supervised and coached employees on safe and efficient work methods and made operational decisions for optimal efficiency. Maintained certification for managing hazardous materials response, containment, disposal, and documentation. Accurately produced 5-7 items daily for employee safety, equipment state, and performance. Developed and maintained positive relationships with employees. Awarded Supervisor of the Month August 2023.

Portland, Oregon, United States

Safely and efficiently loaded roughly 1,200 packages per day from a conveyor belt into two to three package cars using UPS’s SmartScan technology.

Portland, Oregon Metropolitan Area

In addition to Guest Care Specialist duties, led the Next Step transitional shelter program. Led team meetings regarding progress of program participants and service delivery. Verified data entry of program agreements and participation in HMIS. Leveraged Microsoft products like Sharepoint, Excel, Bookings, Power Automate, and Teams to drive workflow improvements in Guest Care Team work processes.

Portland, Oregon, United States

Performed and oversaw both residential and public-facing shelter services in the evening equivalent to the Men’s Shelter Staff Lead role. In addition, performed Covid-19 testing and quarantine procedures and coordinated meals. Supported men in the Next Step transitional shelter program with weekly check-ins and accountability-keeping towards outlined goals. Administered security cameras and access control. Implemented Microsoft Teams to increase collaboration on shift report writing.

Portland, Oregon

Performed and oversaw both residential and public-facing shelter services overnight. This included managing shelter safety through de-escalation and crisis management, developing positive relationships with guests, and employing motivational interviewing to encourage the development of and effort towards goals that created greater client stability.

Bellingham, Washington

-Perform daily cleaning, business donation pickups, and warehousing operations and maintain daily donation records.-Perform minor maintenance and repairs on Mission vehicles and facilities.-Provide welcoming relationships with Mission guests and crisis intervention as needed.

Bellingham, Washington Area

Work under a political science professor to lead small group class discussions and graded papers for an intro-level American Politics and Public Policy course.

Vancouver, Washington

Independently perform multiple cleaning and maintenance projects like mopping, vacuuming, bathroom cleaning, trash removal, and minor landscaping over a large, newly-renovated campus.Prepare church campus for worship on Sundays by setting up signage, sweeping walkways, and providing equipment to children’s ministry.Communicate with contractors involved with post-flood cleanup when general manager was unavailable.

Bachelor Of Arts (B.A.), Political Science

Associate Of Arts (A.A.), Direct Transfer

Activities and Societies: Member of Phi Theta Kappa Honor Society-Alpha Sigma Phi Chapter

Diplomacy And International Relations

Delegation on International Relations and Diplomacy held in several Chinese cities (Beijing, Xi'an, and Shanghai). Meetings and seminars.

High School Diploma