As the Chief Marketing and Operating Officer at Leicester Tigers, I oversee all aspects of customer and supporter engagement, including marketing, digital, tickets, customer services, group sales, premium clubs, community, and matchday activities. I have a strong background in marketing strategy and people management. I am passionate about developing and delivering innovative and effective campaigns that enhance the reputation and reach of Leicester Tigers, the most successful and iconic rugby union club in the country. I am also committed to creating and fostering a positive and collaborative culture within my team and across the organization, where everyone can contribute to the shared vision and goals of the club.