As a vertical lead in the enterprise space it is my job to work closely with enterprise customers to find their pain points, ways they can be using our products better and provide an overall better service for them. I was then required to present this to engineering and management in order to execute these deliverables.

Responsibilities:- Helping customers with queries over the phone, via email or intercom.- Providing technical support regarding Eroad products and diagnosing faults and warnings.- Liasing with installers who require technical support.- Providing the best outcome for the customers.- Navigating different online IT tools and browsers to provide accurate information and follow set processes.- Supporting your teammates and colleagues with peer to peer learning and… Show more Responsibilities:- Helping customers with queries over the phone, via email or intercom.- Providing technical support regarding Eroad products and diagnosing faults and warnings.- Liasing with installers who require technical support.- Providing the best outcome for the customers.- Navigating different online IT tools and browsers to provide accurate information and follow set processes.- Supporting your teammates and colleagues with peer to peer learning and constructive feedback to encourage a positive working environment. Show less

Responsibilities:• Meet with the NorthSport Academy manager for an initial consultation.• Recommend the appropriate social media accounts that will best promote NorthSport Academy.• Keep in regular contact with the manager regarding the process of the social media project.• Set up and promote the required social media accounts

Responsibilities:• Organising manual construction labourers every day of the working week.• On any given day there were approximately 10-15 workers each day • Liaising with project managers to organise numbers and type of work required.• Managing timesheets for the labourers.• Make sure the labourers have the correct equipment to complete the job required of them.• Manage general day to day operations of the company.• Create and send invoices to clients and… Show more Responsibilities:• Organising manual construction labourers every day of the working week.• On any given day there were approximately 10-15 workers each day • Liaising with project managers to organise numbers and type of work required.• Managing timesheets for the labourers.• Make sure the labourers have the correct equipment to complete the job required of them.• Manage general day to day operations of the company.• Create and send invoices to clients and customers.• Advertise the company by visiting construction sites and companies to promote the service I had to offer. Show less

Responsibilities:• Liaising and assisting customers in any way that is helpful• Communicate information to customers on badminton equipment• String rackets for customers• Maintain a high level of customer service

Responsibilities:• Manual labour for large construction companies (including heavy lifting and cleaning, etc.)• Coordinating with project managers and builders regarding the jobs needing to be completed. • On rare occasions, I was needed to assist the builders with construction activities.