Chris Rudolph's Location
Greater Ipswich Area, United Kingdom
Chris Rudolph's Contact Details
Chris Rudolph work email
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About Chris Rudolph
With over 20 years business experience, I have a strong track record as a commercially focused, organised team leader, confident in delivering marketing projects and programmes which make a measurable contribution to business growth. With strong communication skills I can readily build relationships at all levels of a business and negotiate with both internal and external stakeholders in order to facilitate successful delivery. My particular strengths lie in target setting and management via data manipulation and interpretation, though I also enjoy building and developing marketing teams.
Chris Rudolph Work Experience Details
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Business Insights ManagerAria Care Apr 2023 - PresentColchester, England, United KingdomGroup wide business analysis and insights.Contact Centre Management. Management Information System Development & Project Management. Reporting & insight for the Executive Management team. -
Sales Operations ManagerAria Care Feb 2023 - Apr 2023Bradbury House, 830 The Crescent, Colchester, England, Co4 9YqSupporting a growing sales and marketing teamManaging Customer Contact CentreManagement & training on B2B and B2C CRM systemsDaily, weekly, monthly data analysis, insight and reportingForecasting & budgeting enquiries and occupancy Ad hoc data analysis, insight, reportingExcel expert
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Sales Operations ManagerCaring Homes Group Apr 2018 - Feb 2023Colchester, United KingdomRecruiting, coaching and supporting a growing sales teamManaging Customer Contact CentreManagement & training on B2B and B2C CRM systemsDaily, weekly, monthly data analysis, insight and reportingForecasting & budgeting enquiries and occupancy Ad hoc data analysis, insight, reportingExcel expert -
Digital, Planning & Analytics ManagerCaring Homes Group Feb 2016 - Apr 2018Colchester, United Kingdom• Creation and implementation of Digital Marketing Strategy aligned with group and divisional business plans. • Responsible for monitoring, evaluating, and establishing a monthly cycle of continual improvement across our digital platforms at Caring Homes, Consensus, and Recruitment. • Responsible for producing evidence based KPI’s and recommendations for the divisional marketing managers and Head of Recruitment to make informed decisions regarding design, layout, and content of their respective websites.• Coordination and management of company spend with paid search providers (PPC), using analytics to maximise divisional spends to target costs (CPA’s), reporting results of both web stats and paid search stats via a weekly dashboard.• Coordination and delivery of year on year growth in web form submissions, and sales call enquiries.• Develop dashboard reporting and shared insight for marketing managers and executives.• Ensure the most efficient telephony systems and processes are created for management of customer enquiries• CRM System Management and Reporting• Contact centre management
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Digital Planning & Analytics ManagerConsensus Support Services Limited Feb 2016 - Apr 2018Colchester, United Kingdom
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Marketing Operations Lead – Residential CareCare Uk Mar 2015 - Nov 2015Colchester, United Kingdom• Responsible for successfully transferring call handling service (responsible for over 1000 calls a week) from external supplier to in-house solution at short notice following supplier going into administration• Responsible for developing and maintaining sales reporting system to support marketing and national/local sales teams. Took over implementation of complex dashboard reporting system involving the integration of Salesforce and in-house software working with a number of internal and external stakeholders • Currently leading a project to explore new models for B2B communication to promote Residential Care Homes -
Planning And Analytics Manager - HealthcareCare Uk Apr 2011 - Feb 2015Colchester/Reading• Responsible for developing target-driven sales plans for local GP liaison managers using internal and external data and analysis. This resulted in campaigns generating an ROI of up to 28:1, significantly higher than in previous non-targeted activity • Production of regular sales dashboards and trackers and creation of ROI tracking methodology for sales and marketing campaigns• Commissioned and delivered a major market research project investigating Care UK’s position in the UK healthcare market • Worked in close partnership with our business development team to provide market information and analysis to support various tender opportunities as well as being subject matter expert for communications and marketing responses • Used HES data, CACI InSite and Dr Foster tools to provide evidence base for marketing campaigns and measure ROI
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Marketing Manager – Secondary CareCare Uk Jun 2008 - Mar 2011Colchester/Reading• Responsible for setting up Secondary Care marketing function including sitting on the divisional Senior Management team supporting 11 NHS Treatment Centres • Introduced marketing disciplines to NHS Treatment Centres in preparation for competitive market once existing contracts expired• Led on ‘save our hospital’ campaign resulting in support from over 4000 past patients and subsequent contract renewal • Managed successful marketing mobilisation of new NHS Treatment Centre, recruiting local marketing and GP liaison staff and implementing marketing plan• Assisted in the preparation, including writing, of successful tenders for NHS Treatment Centre contracts worth up to £100m each.
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Group Marketing ManagerCare Uk Apr 2004 - Jun 2008Colchester, United Kingdom• Responsible for all marketing activities across the Care UK group, managing and developing a team of 4 marketers and 4 business development administration staff• Growing the marketing function from a one person, reactive department to a full service marketing function with a budget in excess of £1 million in 2008• Successfully averted and/or managed many potential negative PR stories, dealing directly with the media as well as working with PR consultants. Implemented successful proactive PR resulting in over £1.5 million AVE in 2008• Responsible for implementing marketing activities across several complex projects which involved working with external partners including the Department of Health and local Primary Care Trusts• Successful delivery of internal communication elements of several acquisitions, including a major £80 million acquisition of a competitor. • Responsible for successful roll out of company intranet to over 2000 users• Successfully introduced brand discipline to all branded material, consolidating suppliers to ensure consistency and cost effectiveness• Complete redevelopment and successful launch of corporate website growing site from less than 5000 visitors a month in 2005 to over 20000 a month in 2008
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Marketing ManagerNestor Healthcare 2001 - 2004HatfieldPrimecare, a division of Nestor Healthcare was a provider of out of hours GP services and other primary care services. Nestor Healthcare Group turnover £300 million in 2003.Key Achievements: • Responsible for all marketing activities within Primecare, managing and developing a team of 4 marketers.• Implemented the launch of Primecare brand, bringing together 3 existing businesses. Worked with strategic brand consultancy and creative agencies.• Responsible for communications around significant operational change from 16 regional call centres to 2 national centres. This was a significant internal communications challenge which was implemented successfully through a programme of regional roadshows and individual communications• Management of all recruitment advertising• Successful development and launch of Primecare website -
Marketing ManagerHealthcall 1997 - 2001Milton Keynes, United KingdomHealthcall was a provider of out of hours GP services and domiciliary optical services. The company was acquired by Nestor Healthcare in 2001.Key Achievements:• Introduced the marketing function to Healthcall building the department up to a team of 4• Successfully implemented internal and external communications related to the acquisition of Healthcall by Nestor Healthcare Group• Responsible for all elements of the marketing mix
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Marketing ExecutiveAir Uk 1994 - 1997Stansted AirportAir UK was the UK’s third largest regional airline before being amalgamated into KLM in 1995.Key Achievements:• Responsible for a range of marketing tasks including database management, direct marketing and collateral development
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Marketing ExecutiveKlm Uk 1994 - 1997
Chris Rudolph Skills
Marketing Management
Healthcare
Marketing
Direct Marketing
Marketing Communications
Management
Strategy
Change Management
Marketing Strategy
Email Marketing
New Business Development
Online Marketing
B2b
Online Advertising
Strategic Planning
Event Management
Market Research
Brand Development
Business Development
Leadership
Account Management
Business Planning
Business Strategy
Market Planning
Digital Marketing
Crm
Stakeholder Management
Market Analysis
Corporate Communications
Internal Communications
Data Analysis
Business Intelligence
Managing Agency Relationships
Business Analysis
Crm Databases
Contact Centers
Sales Management
Chris Rudolph Education Details
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Business Studies
Frequently Asked Questions about Chris Rudolph
What company does Chris Rudolph work for?
Chris Rudolph works for Aria Care
What is Chris Rudolph's role at the current company?
Chris Rudolph's current role is Business Insights Manager at Aria Care.
What is Chris Rudolph's email address?
Chris Rudolph's email address is ch****@****rld.com
What is Chris Rudolph's direct phone number?
Chris Rudolph's direct phone number is +4479665*****
What schools did Chris Rudolph attend?
Chris Rudolph attended University Of Hertfordshire.
What are some of Chris Rudolph's interests?
Chris Rudolph has interest in Health.
What skills is Chris Rudolph known for?
Chris Rudolph has skills like Marketing Management, Healthcare, Marketing, Direct Marketing, Marketing Communications, Management, Strategy, Change Management, Marketing Strategy, Email Marketing, New Business Development, Online Marketing.
Not the Chris Rudolph you were looking for?
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Chris Rudolph
Durham, Nc2fuqua.duke.edu, uncmc.unc.edu -
Chris Rudolph
Happily And Actively Retired. Former Client, Board Member And Past Chair Of The Development Committee At The Arizona Center For The Blind And Visually Impaired (Acbvi).Phoenix, Az3mim.org, thunderbird.edu, gmail.com3 +148047XXXXX
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Chris Rudolph
Costa Mesa, Ca -
Chris Rudolph
Kailua-Kona, Hi4gmail.com, gmail.com, wisc.edu, jocum.org.br9 +160821XXXXX
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