Chris Sacks Email & Phone Number

Columbus, Ohio Area

500 South Front Street - Suite 850 - Columbus, Ohio 43215

For nearly a year I was affiliated with Massachusetts Mutual Life Insurance Company (MassMutual). Founded in 1851, Mass Mutual is a leading mutual life insurance company that is run for the benefit of its members and participating policyholders. The company has a long history of financial strength and strong performance, and although dividends are not.

Plain City, Ohio

• Responsible for sales, account management, annual renewals and client retention.
• Oversight of the monthly renewal (account management) goals for twenty sales representatives.
• Personally contact 1,300+ Library Media Specialists per month for customer service, account renewal and client retention purposes. Average 80 phone calls and 50 emails per day.
• Achieved 85% retention goal for 30 months resulting in bonus payouts for account representatives.

Atlanta Georgia

• Supervised 60 employees and daily operation of the Client Data Solutions department.
• Oversaw the Account Coordinator and Account Management functions.
• Provided data management product solutions and account management services to 650 corporations.

• Presented, sold, and implemented the WorldTravel Vacations program to 450 accounts representing $22 million dollars in new business.
• Achieved and maintained a 98 percent Account Retention rate during this five year period.
• Provided Account Management services, and strategic planning for the top 100 accounts.
• Served as primary liaison for internal departments and affiliates.
• Presented the WorldTravel Vacations program at company meetings and with top clients at annual meetings.

• Served as National Director of Sales and Marketing, dedicated to “cross selling” vacation services to corporate accounts; territory represented $2 billion in corporate sales.
• Analyzed contracts and negotiated preferred vendor relationships.
• Established and implemented standard operating procedures for regional offices.
• Exceeded service level objectives for four consecutive years by implementing customer service and sales training, and performance coaching.
• Exceeded yearly sales and profitability goals.

• Managed the Ohio division with 70 employees and a $250 million dollar budget.
• Responsible for corporate, leisure, and group sales and account management.
• Exceeded yearly sales and profitability goals.
• Achieved 100 percent Client Retention during this period.

Managed corporate, group, and leisure operations for 13 locations. Consolidated offices and successfully transitioned staff and accounts from Banc One Travel to USTravel.Piloted special projects in operations, technology, and sales initiatives.Exceeded yearly sales and customer satisfaction goals.

Associate’S Degree, Business Administration And Management, General

Focus on Psychology and Business Management, Finance

Finance, General

TECHNICAL SKILLS Applications: Microsoft Office Suite Apollo, Sabre, World Span GDS; Accounting and Management systems: ADS, MAX, ADSX.

Business Administration, Banking And Financial Support Services / Travel & Tourism

While in college at the Ohio State University Lima, Ohio - I worked full time at the Metropolitan Bank in Lima and completed a number of.

Associate'S Degree, Business, Psychology

Associate'S Degree, Business Administration And Management, General