• Oversee all terminal operations and ensure appropriately staffed, operating within budget constraints and meets organizational requirements and customer expectations.• Ensure assigned employees have career development plans that provide the organization with strong bench strength for future leaders.• Actively develop future leaders by teaching organization's core values.• Maximize operational efficiency by hiring qualified associates and providing training as needed.• Lead and motivate direct reports by ensuring every team member understands their role and their personal impact to the organization.• Conduct frequent coaching of direct reports and provide initiatives to assist in professional development opportunities.• Evaluate Driver satisfaction, retention and turnover; provide necessary tools to effectively perform position responsibilities to assist in increasing Driver retention and reducing overall turnover.• Utilize organizational reports in order to identify opportunities for improvement in all areas such as fleet productivity, equipment utilization etc.• Implement necessary changes to improve/increase productivity and driver retention.• Provide executive management with recommendations regarding improvements within overall organization.• Maintain cost control in order to maximize the organization's bottom-line profitability.• Proactively work to assist others in achieving the organization's objectives.

• Proactively work to build relationships with Driving Associates, support and recognize excellent performance while assisting team in achieving the organization's objectives.• Develop strategies and sponsor key initiatives to foster a culture of positive driver support and improve driver retention. May assist in the onboarding of new drivers.• Evaluate Driver satisfaction, retention and turnover; provide necessary tools to effectively perform position responsibilities to assist in increasing Driver retention and reducing overall turnover.• Perform regular assessments to ensure consistent improvement on metrics that impact driver safety and retention.• Review various reporting on driver safety, and directs activities to effect positive safety outcomes while actively coaching Driving Associates to ensure that the terminal meets company safety expectations.• Promotes good relations with internal and external customers by coaching and supporting employees on how to find the best solution to safety problems.• Gather, organize, and analyze information on breakdowns and procedures, and develop solutions to facilitate on-time completion of equipment services within the shop.• Gather, analyze and interpret retention data for the purpose of identifying best course of action for terminal leadership to decrease turnover.• Counsel driving associates on high risk behaviors including items on risk analysis scoring. Consult and recommend corrective action; up to and including whether to terminate driver's employment.• Proactively work to assist others in achieving the organization's objectives.

•Provide timely and meaningful reviews and help each Team Member identify opportunities for improvement•Drive home accountability daily for every service failure regardless of who was at fault•Develop a personal and professional relationship with every Team Member and Driving Associate by showing sincere concern for his/her family, goals and personal interests•Make each and every Team Member and Driving Associate successful by positively recognizing excellent performance•Create a desirable work environment through positive communication with Team Members and Driving Associates•Anticipate and prevent turnover by having a strong awareness of Team Members’ performance and attitude in their current role•Actively provide the training/coaching needed to help each Team Member reach their highest potential and performance and achieve the Terminal's goals•Utilize managerial skills in developing a group of 30 - 35 driving associates•Help keep drivers safe and promote high expectations of productivity•Track freight to its final destination to ensure on time delivery•Work closely with sales and account teams to ensure communication with customers

 In charge of Backhauling vendors to 6 divisions. Managed 50+ vendor pick ups. Conducted qualitative and quantitative analysis of logistics operations using simulation modelsand other tools. Reviewed new customer orders and requests and manually entered data into a centralizeddatabase. Managed over 100 loads per week. Manually created shipments, assigned carriers and dispatched shipments. Communicated all emergencies, delays due to weather and carrier schedule changes tocustomers and supervisors. Completed and followed up on all registration and traffic documents. Coordinated rush orders and order changes. Resolved problems for customers, warehouses and carriers. Coordinated returns between origin and interim transportation departments. Monitored shipments to guarantee on-time delivery. Prepared invoices for all customers in the logistics department at the end of every month.