A successful Leader over the last 20+ years in the Financial Industry. While most of my experience has been with one company (Citibank), I bring a unique skill set that most cannot bring to the table. I've managed a variety of businesses, such as Customer Service call centers, Collections, Student Loans, Credit Cards, Sales, Training, Quality Assurance, IT Help Desk, as well as, managed multiple Vendors. These experiences have provided me with the ability to manage any Operations locally, regionally, or globally. The teams I have managed vary from entry level staff, front line managers, to Senior Level officers. The scope of my teams have ranged from a team of 20 up to 600 staff . My success over the last 20 years has been achieved through strong leadership, clear vision of goals, emphasis on building strong relationship at all levels, and concise communications.