• Network Security Engineer for multiple large managed services customers.• Pre and post-sales support for professional and managed services.• Manage all priority escalations that affect financial structures such as network outages and firewall disruptions for clients. This includes maintaining perimeter security infrastructure, security policy updates, security tools, and their deployments.• Establish relationships with clients to understand their needs and goals while guiding the analyst team with open issues to meet clients’ requirements.• Review and recommend all new projects to assist in keeping security compliance.• Assist the network and security teams in critical investigations and troubleshooting in Cisco, Palo Alto, and Checkpoint firewalls.• Troubleshoot client issues providing excellent customer service with onsite visits and collaborative efforts.

• Security consultant for Check Point product suite.• Responsible for design and implementation of security architecture, including developing and delivering strategic technical solutions to clients.• Project management for several extensive development and infrastructure projects.• Responsible for the integration of (EOL) End of Life security and remote access equipment globally.

• Provided premium level support for Checkpoint's highest value customers.• Assisted in design, configuration, implementation, and troubleshooting virtual-securityinfrastructure for a widely dispersed organization with divergent security requirements andimplementations.• Assisted with backups, restored, and upgrade Multi-Domain Server configuration on all supportedplatforms.• Replicated and benched customers’ issues in a lab environment.• Trained customers to obtain CCSA/CCSE certifications.

VPN/FW-1 Product Team