Having assisted Amber Mix to get established as first choice supplier of Ready Mixed Concrete for many customers, based on their ethos of quality products and excellent customer service throughout the last 7 years now is a good time to hang up my 'toe-tectors' and spend more time in my riding and walking boots!

Having utilised my 30+ years sales experience of ready mixed concrete to assist this venture in getting known and establishing a sound customer base, I continue to promote its ethos of quality products and good, old fashioned, personal customer service.

A professional, adaptable Sales Person/Account Manager with excellent communication skills, a high level of customer commitment and a proven track record in the sale of quarry materials to the construction industry. CORE SKILLSSolution selling expert combining extensive product, local geography, plant capability, market and competitor knowledge to provide customers with the best option for their contract and increase profitability for Tarmac.Customer satisfaction champion achieving a high percentage of repeat business.Process professional surpassing invoice query targets every year by meticulous application of processes and procedures.Adaptability, maintaining volume of business throughout all the changes experienced.Successfully fostered, developed and maintained key account relationships.

Sale of Ready Mixed Concrete from my designated plants. Successfully improved volume and profitability budgets. Maintained excellent customer relationships despite many changes of territory covered. April 1997-June 1999 seconded to establish an internal sales department at Area Office (Responsibility for 2 staff) due to established contract chasing and meticulous administrative skills combined with in-depth product knowledge. During this period also retained responsibility for 2 concrete plants.

Provision of a full personnel service for the Matlock Office (approx. 250 staff). Personnel administration for 1,100 monthly paid staff spread throughout the UK.During this time I attended Trent Polytechnic, Nottingham on a part-day release basis and gained the Graduate of the Institute of Personnel Management qualification.

Secretary to Director of Administration and Finance, Chief Management Accountant and the Personnel Manager. Relief Secretary to Managing Director.

Head Girl for a small stud, riding school and livery yard including training working pupils leading to the B.H.S.A.I. professional examination, 100% pass rate. Responsibility for 3 staff.