Responsible for supporting £8m Installation of 2 new (20,000sq. ft & 40,000sq. ft) manufacturing facilities, managing relationship with Building contractor and organising the installation of Cordek’s manufacturing equipment, relocation of staff, plant, electrical connections and commissioningSourced and implemented Distribution Management software customising to company requirements and inter gearing with vehicle tracking software.Sources and implemented CMMS to improve Maintenance Management. Customised software including reporting, dashboards and workflows to minimise administration requirements.

Hired to create a new transport team and achieve DVSA compliance within 12 months in an uncompliant department. The successful completion of improvement projects and training of the new team enabled my progression to Project Management

Generating detailed reports relating to product performance for senior managers. Highlighting areas of concern and demonstrating trend analysis.Analysing data and generating detailed reports relating to team performance within the Operations Department.Highlighting areas of concern and making suggestions for improvement within the Operations Department.

Assisting with the implementation of agreed improvements within the Operations Department.Monitoring the performance of product trials.Managing rectification projects.Recruiting, training and supporting 5 office based employees and 10 field based employees through regular one to ones and performance reviews.

Managing stock levels for 160 field based employees across Europe.Managing 8 office based employees ensuring all tasks are completed accurately and efficiently.Ensuring stock records are accurate through monthly stock takes.Ensuring stock is ordered and shipped on time.Providing detailed feedback on stock management performance and implementing new procedures to improve efficiency and reduce costs.Recruiting, training and supporting office based employees through regular one to ones and performance reviews.

Leading a team of 8 office based employees to deliver a high level of customer service.Communicating effectively with other departments and teams to ensure company procedures have been adhered to.Monitoring the planning of engineer visits to customer's homes is efficient and cost effective, as well as meeting all KPI's.Recruiting, training and supporting office based employees through regular one to ones and performance reviews.

• Leading a team of 30+ staff to deliver high quality service in a branded family bar/restaurant.• Financial reconciliation and basic account and statistical reporting via computer systems.• Stock and consumable ordering and control.• Customer service and complaint handling.• Driving sales by advertising and promoting the business directly and indirectly.• Training and developing staff.• Organising and co-ordinating entertainment.

• Leading a team to deliver quality service in a leisure resort with conference facilities.• Financial reconciliation and account reporting via computer systems.• Stock and consumable ordering and control.• Managing two bars and a large restaurant.• Managing conference catering and bar.• assisting hotel manager

• Full control of developing the reputation of a fine dining bar and restaurant.• Training and development of staff.• Increased weekly revenue from £7,500 to £15,500 within 12 months.• Financial and stock reconciliation and statistical reporting.• Menu planning and development, structuring prices and special offers.• Establishing and developing relationships with suppliers.

• Training and development of staff.• Ensuring contingency plans are up to date and relevant.• Administration of all office duties and procedures.• Communication of new directives via intranet and email.• Providing excellent customer service.