Chris Stephens Email & Phone Number

Boulder, Colorado, United States

• Seamlessly transitioned 132 Invitae/ArcherDX employees to Integrated DNA Technologies platforms and software after the companies were acquired.
• Experience in CIS Security Benchmark Testing/ Policy creation for managing the entire Fleet of Mac Computers at IDT CIS compliance inside Jamf Pro & Crowd Strike.
• Managed and configured PagerDuty for incident response, aligning with IDT standards for 24/7 on call support.
• Designed and developed a massive custom SharePoint site for team collaboration, document management, and workflow automation for the entire company.
• Implemented CIS benchmarks for MacOS, ensuring secure hardening and compliance across all company MacBook’s.
• Configured and managed SAP ordering and NICE Label printing servers worldwide, integrating a network for all label printers in a lab manufacturing.

Boulder, Colorado, United States

Boulder, Colorado, United States

• Deployed custom SCCM imaging for Dell laptops including medical software installation.
• Workflow Optimization: Zero-touch deployment; technical articles and end-user guides.
• Traveled to Large Sales conference, provided site support for 400 users including replacing laptops and troubleshooting issues with users that were mostly remote to Invitae.

Boulder, Colorado, United States

• Cloud Server Setup: JAMF Pro Cloud Server for MacBook environments.
• SaaS Administration: Google Workspace, MTD, Active Directory, O365, Adobe, Box, Atlassian (Confluence & Jira), Okta SSO, JumpCloud, Apple Business Manager, Palo Alto, RingCentral, Zoom, Lucidchart, and Smartsheet.
• Created high end onboarding videos for Mac and Windows to assist users for helping visually.

Boulder, Colorado

• Updated server software for call center application services
• IT Molecular Pathology: installation, configuration, testing, and ongoing usability of desktops, peripheral equipment, software, and other related equipment.
• Ensured desktop computers (Mac and Windows) interconnected seamlessly with diverse systems including authentication services, file servers, email servers, application servers, database servers, and administrative.

Tempe, Arizona

• In charge of site wide IT services for 450 employees.
• Maintain site repairs for all HP laptops + upgrades and software installs.
• Manage, organize and assign companywide IT tickets in Service now and HP Service manager.
• Deploy HP Thin Clients using HP Device Manager Console to image and maintain all models.
• Repaired CISCO Switch units and rewired all hard phones for Call Center area.
• Knowledge of CISCO and Avaya phone systems, setup, troubleshooting and repair for site.

Highlands Ranch, Colorado

• Updated server software for call center application services
• Managed and updated multiple front end database management systems.
• Responsible for training call center management in the use of the analytical software.
• Checked proper permissions & user account information using Active Directory/SCCM software.
• Responded to inbound Help Desk calls for software and hardware issues, including desk visits.
• Operated various computer systems to route calls, arranging auto dialer lists and scripts.

Greenwood Village, Colorado

• Lead Designer, and Client Liaison,
• Played key part in designing websites to introduce new products to our clients.
• Assisted with production of a 12 episode international television show for a client; work included filming, editing audio and video, designing DVD cover layouts, website development, and designing client’s exclusive.
• Played a major role in creating our new company product "Your Website Express" a Content Management solution to allow our clients to create and edit their own websites. Created all website templates and graphic design.
• Maintained DNS/ASP company server by performing regular upgrades and uploading new data.
• In charge of project layouts and the informational architecture that went behind all finished products.

Denver, Colorado

Supported the sales team by building custom websites for new mortgage clients that purchased our Mortgage 101 software. Incorporated the customer's information including their logo/color scheme into our software making sure it worked with our tools and met the mortgage Industry standard.

Highlands Ranch, Colorado

• Processed 35mm, 2" X 2" negatives and digital photography.. Calibrated photo processing chemicals to ensure proper color and clarity.
• Provided exceptional customer service and prioritized orders.
• Maintained in-depth knowledge of existing photo services and products.
• Resolved client inquiries and complaints actively and established professional relations with clients to improve sales by suggestive selling.

Bachelor Of Arts (B.A.), Interactive Media And Web Design

Activities and Societies: Informational Architecture after schools classes, Computer Building, Server Room construction.Focus on Web.

Certificate Of Completion, Comptia A+ (220-901), 8.5 Hour Course

Comprehensive survey of all interior and external personal computer (PC) hardware. The subject matter maps to every objective in the.

Certificate Of Completion, Comptia A+ (220-901), 4H 34M Course

This course fully prepares you for the Networking domain of the CompTIA A+ 220-901 certification exam.

Certificate Of Completion, Comptia A+ (220-901), 2H 26M Course

This course covers every objective from the Mobile Devices domain of the CompTIA 220-901 certification exam.

Certificate Of Completion, Mastering Mobile App Design With Sketch 3 Online Bootcamp, 5-Hour Course

Activities and Societies: 5-hour course learned how to do mobile app design, Create designs for iOS apps and Android apps with Sketch 3.

Certificate Of Completion, Computer Science, 8.5-Hour Course

Activities and Societies: Successfully completed 8.5 hours of The Complete SQL Bootcamp online course on Aug 29, 2017. My Teacher was is.

Going To School Working Towards My Certificate Of Completion For Deveslopes Online Bootcamp., Apple Ios Softwaredevelopment

Activities and Societies: 2017 Summer Update Currently enrolled in classes for IOS 11 Swift 4 with Devslopses.com design school.Mark Price.

Udemy Alumni, Ui Sketch 3. Mastered Sketch 3, Ux Methodology, Icon Design And User Interface Design., 16-Hour Course

Design Mobile Apps from scratch using Sketch 3. Mastered Sketch 3, UX methodology, icon design, and user interface design. Completed 16.