Basic network experience with switches and routers focusing on Cisco products mostly for break fix purposes to determine connection issues. Intermediate experience with the Cisco IP Telephone system. Intermediate experience creating software packages in the SCCM environment so they can be installed silently and remotely through the network. This also includes packaging Operating Systems so they can be used to image computers through the network, boot CD, or USB boot discs. I also have basic script knowledge that helps with these processes.Intermediate experience with Windows Servers 2008, 2010, and some 2012R2. Most of this experience is through IT needed uses such as AD, Deployment Servers, and servers needed for auto log in accounts.Advanced experience refreshing computers everything from budgeting with individual departments, determining what computers need replaced, ordering the new equipment, imaging/ installing needed software, and finally delivery of the equipment.Advanced experience setting up servers and running Virtual environment. I managed and helped setup a Software Deployment server in a virtual environment which was used to deploy software to computers on the network and run reports. I also helped setup many virtual environments using older OS’s that are needed for Legacy software/systems.I have Expert level experience with trouble shooting a wide variety of hardware & software related problems. Assembly of computer systems, networks, & servers on a small to large scale. Highly familiar with many name brand models including IBM, Dell, Cisco, HP, & Apple. I am Dell EMC TechDirect Certified for OptiPlex, Latitude, & Precision hardware