An ambitious, highly motivated leader with practical experience across a wide range of Account Management, customer service and administrative functions. Excellent inter-personal, communication and organisational skills and easily adapts to rapidly changing and demanding environments. A task and improvement focused team player who responds proactively to pressured situations.Key Achievements:• Helped grow the Investor Relations Business into a successful and significantly profitable department within a short period of time.• While assisting with high profile event calls I received excellent feed back from senior management and was consistently requested to be the on site support. During this time I have had the privilege to meet CEOs and other senior managers at leading FTSE 100 clients such as Prudential, Diageo and Rolls Royce. • Regularly attended the annual Investor Relations awards for the IR society and also Cross Border magazine. I have had the opportunity to present awards to the winning IR managers and other senior people.• Assisted with identifying and training other employees who were suitable to go onsite with high profile clients. Helped train Interns and Junior roles within the Events department. I have also created a document and trained the Customer Service Manager on how to track, calculate and process client debits.• Due to the success of the Investor Relations I was promoted from an IR Event Co-Ordinator to an Events Account Relationship Manager with a greater base of high profile clients to help manage.•