Microsoft Certified Systems Engineer - Upon completion.A+ Certified - March 2015

● Assist the information technology administrators with configuration, maintenance and monitoring of access servers, routers, Microsoft servers and Internet servers including DNS, radius, web, LDAP, e-mail, network monitoring and print servers.● Worked with internal customers, external customers and information technology administrators to resolve technical problems for LAN/WAN services via the helpdesk.● Coordinated trouble tickets and work orders within our scope of specific service groups.

● Possesses the ability to read and perform Data Center work instructions and process specifications independently.● Able to interpret and design circuit schematics and engineering drawings. ● Can operate and troubleshoot typical Data Center production and mechanical testing equipment.● Able to terminate, test and install Cat5e / Cat6 cables● Proficient in the installation of Data Center facility machinery and provide maintenance support.● Inspect, maintain and repair various datacenter systems including piping, cooling and electrical system components.● Practicing ownership of the operation and maintenance of water pumps, HVAC, UPS, generator, electrical distribution and control and monitoring systems.● Ensure that problems are identified and repaired quickly, that contractors deliver quality services and preventive maintenance and that safety measures are being performed. ● Responding to data center performance issues and outages to minimize the recovery time from failures in emergency situations.

Worked in a team environment with minimal or no supervision during 2nd and 3rd shifts Contributed to the development of the Equipment Maintenance department by training fellow technicians. Assisted Engineering Technicians in revising equipment repair manuals and preventative maintenance instructions for improved functionality. Performed Preventative Maintenance procedures on virtually all production machinery located on-site.