Chris Waddle Email & Phone Number

Marion, Nc, Us

Mooresville, North Carolina, United States

Lincolnton, North Carolina, United States

Kings Mountain, Nc

Forest City, Nc

• Monitoring and maintenance IBM & HP Servers (physical & virtual), Linux and SUN Solaris in a 24/7 Data Center environment• Hardware installation of IBM & HP servers, SUN Microsystems M-Series servers, Cisco & Nortel switches; NICs, HBAs, motherboards & system memory. Structured cabling for copper & fiber connection/ termination• OS deployment via network and local drives (W2K3, W2K8, Linux Red Hat); server configuration such as iLO / RSA, Firmware upgrades, RAID controller setup, TCP/IP configuration• Software Deployment consisting of NetBackup Client, IBM Director Client, Trend Micro Antivirus and other applications• Evaluate alerts, define issues, create and document Incident, Service Request and Change Request tickets with Remedy Software; resolve issues within SLA’s• Experience in writing technical documentation and training other IT professionals• Secondary Team Lead for Biannual Disaster Recovery Exercise

Marion, Nc

• Maintenance of onsite servers including security, backups, hardware/software upgrades and installations• Active Directory on Windows Server 2000 managing users, groups, and passwords & policies• Configuration and Support of Windows XP, Windows 2000 and WANG workstations for users in a 24/7 working environment• LAN setup and maintenance consisting of network PC’s, TCP/IP configuration, network printers/copiers• Responsible for hardware/software purchasing and recommendations• Support Microsoft Office applications including Word, Excel, Outlook, PowerPoint and Access• Document computer system procedures, specifications, and user manuals

Marion, Nc

• Create web pages to meet company, marketing, and customer needs• Installation, Deployment, Support and Troubleshooting for Microsoft Windows 2000 and XP Professional machines with Microsoft Office applications• Configuration of local network settings including LAN, WAN, TCP/IP, network PC’s, printers, copiers• Manage Users/Groups for software applications in a Linux environment• Level I Programming of software applications using VB6.0 & VB.Net• Perform daily and weekly backups of inventory, customer, and sales data

Morganton, Nc

• Onsite and phone support for PC users running Windows XP, Windows 2000, Microsoft Office, SAP, Lotus Notes, and other applications• Document and Manage help desk tickets with Remedy Software and provide solutions for users• Created various web pages and forms using Macromedia Dreamweaver, Fireworks and HTML coding• Developed system up-time monitoring and reporting for seven North American sites using IPCheck system monitoring tools• Documented entire Cisco IP Network infrastructure for Continental Teves North America• Upgraded all Checkpoint VPN Users from password to certificate based authentication• Performed installations of Windows Server 2003, ISA Server 2004, Checkpoint Firewall-1 & Tru64 Unix

Bsba, Information Systems

Bachelor Of Business Administration (B.B.A.)