Operations Support Manager
CurrentI am responsible for the day to day operations for each location and all the site managers would report to me with any problems arising at their site and I do my best to resolve them. • Responsible for overseeing all Sales, Labour, COGs (Costs of Goods) in each site• Trouble shooting on under-achieving sites and recommending improvements to achieve the required standard• Oversee all day to day operations went in each site• Forecast operational and staffing issues and deploy… Show more I am responsible for the day to day operations for each location and all the site managers would report to me with any problems arising at their site and I do my best to resolve them. • Responsible for overseeing all Sales, Labour, COGs (Costs of Goods) in each site• Trouble shooting on under-achieving sites and recommending improvements to achieve the required standard• Oversee all day to day operations went in each site• Forecast operational and staffing issues and deploy corrective measures.• Attending client meetings and instructing relevant action plans. • Deliver added value events at all sites & help deliver great standards• Help resolve all HR/ER and performance/capability issues in consultation with HR. • Develop all staff members by implementing clearly defined training plans. • Responsible for site visits and compliance audits. • Achieve and maintain 5-star EHO audits. • Responsible for effective communications through conference calls. • Oversee mobilisation, update plans and amend where necessary. • Effectively manage all action plans and task lists and meet deadlines. • Effectively manage all admin duties. • Split time between client, site control and admin tasks with effective diary management Show less