Chris Williams Email and Phone Number

Technology Services | Test Data Management | Technology Enablement & Delivery*Collaborate with Portals team on projects and facilitate processing of their test accounts*Participate in installation calls, providing on-call support in account creation*Assist in troubleshooting by verifying account information, equipment status, and other account-related aspects*Create test accounts in CSG and ICOMS billing systems to support MRT and PAT testing*Work on TDM backlog tickets… Show more Technology Services | Test Data Management | Technology Enablement & Delivery*Collaborate with Portals team on projects and facilitate processing of their test accounts*Participate in installation calls, providing on-call support in account creation*Assist in troubleshooting by verifying account information, equipment status, and other account-related aspects*Create test accounts in CSG and ICOMS billing systems to support MRT and PAT testing*Work on TDM backlog tickets when not actively supporting on-call needs and projects Show less

• Develop, communicate, and train organization on business practices and processes.• Serve as liaison with other divisions such as Contracts, Finance, Legal, Deal Strategy Team • Assist field sales with managing daily activities

• Project manage deals from start to finish• Draft and negotiate standard and non-standard contracts• Act as a liaison between consultants, credit, license, tax, business practices, revenue accounting, and customers to resolve contractual issues• Build system configurations and provide a total solution sale that includes hardware, software, and services.• Extensive knowledge of hardware and software products

• Subject matter expert for post booking activities• Regional Order Management transition training• Assist with daily post-booking requests including change orders, cancellations, and inquiries

• Lead Supervisor for Partner (CDP) Business• Subject matter expert to peers, external customers, and core team• Transition training for Global Order Management

• Responsible for assisting sales with renewal quotes and service contract maintenance• Successful account management, improved efficiency and turnaround time within one year through proper communication and coordination with account sales representatives

• Sales - golf, ski, snowboard equipment and apparel• Exceptional customer service• Inventory control - delivered product knowledge to associates

• Directed and assisted in daily business, operating electronic tee sheet, and inventory management control• Responsible for tracking play, reconciling daily financials, and promoting daily sales• Provided private golf lessons and clinics to members and guests• Oversaw handicap system, tournament coordination and implementation