Chris Abel Email & Phone Number

Vancouver, Canada Area

* Applications of IT: supply chain; electronic commerce; manufacturing; business intelligence; infrastructure (servers, storage, backup/recovery, network, telecommunications, security, facilities); IT (organization/processes/applications).* Complexities: new and unstable technologies; advanced technologies; simultaneous business process and system change; multi-system planning; systems integration of existing and new applications; direct responsibility for budgets up to $12,000,000 (applications) & $60,000,000 (infrastructure); large user bases up to 15,000; adverse business conditions; complicated risk management; diverse and remote cross-functional teams; wide spread geography; extensive team travel.* Degrees of Freedom: imposed budgets; imposed timelines; regulatory compliance (PCI DRR, SOX, HIPAA, ISO).* People Management: large team sizes up to 100; diverse mix of stakeholders including senior management, vendors, and industry experts; change programs; resource allocation; staffing and role development; team building; conflict resolution.* Methodologies: Project Management Lifecycle Methodologies (PMBOK, SDLC, Program Investment); Technology Development Management Methodologies (Agile Scrum, several Waterfall models, testing methods); ITIL.* Processes: PM planning and management processes including complicated time/schedule management, large budgets, extensive requirements set; multiple interrelated work streams; complex risk management; RACI; large scale stakeholder management; utilization of offshore resources; change management; configuration management; release management.

Federal Way, Washington

Project manager for multiple concurrent projects. Projects include IT infrastructure (server, storage, networking, management tools, policies, processes, documentation), SharePoint and Exchange. Facilitating and coaching project delivery using Agile Scrum methods across IT Operations team.

Contracted through Lakemont Consulting to World Vision. Implemented infrastructure change to meet PCI DSS credit card data security requirements and adoption of consistent data security measures including Cisco network security infrastructure; IDS/IPS; file integrity monitoring; anti virus; two factor authentication; secure zone firewalls; patch and vulnerability management; security event management and alerting.

Covestic Project Manager on Clearwire IT Service Management Project. Implemented ServiceNow software as a service for Service Desk function and incident, problem, and change management processes; linked workflow processes to package software functionality including customizations; LDAP integration for people data.

Successfully delivered a broad range of large, complex IT programs and projects from initiation to closure. These included business applications, IT infrastructure and IT processes. The projects ranged in size from $2 million to $60 million and delivered significant cost savings and other business benefits. Project areas including data center construction and migration, ITSM and web and e-commerce applications.

Reporting to VP Information Technology accountable for architecture, delivery and support of corporate IT infrastructure. Mandated to re-engineer processes, achieve cost savings and align technology-centered teams along process lines. Led 55-person team.

Master'S Certificate, It Project Management

B. Sc., Mathematics