Publisher of grilling/barbecuing websites and discussion forums including The Virtual Weber Bullet, The Virtual Weber Gas Grill, and The Virtual Weber Bulletin Board. Specializing in how-to articles, recipes, and videos for owners of Weber charcoal kettle grills, gas grills, smokers, and accessories.

- Designing the next-generation online support experience for EMC's e-Services organization.- Collaborating with user researchers on usability testing, focus groups, and customer surveys.- Educating colleagues on user experience and user-centered design processes.

• Defined the next-generation user experience for HP.com including interaction design, visual design and content.• Lead improvement efforts for major site areas across HP.com using a user-centered design approach.• Conducted ongoing research to validate design models and examine metrics to understand customer trends.• Championed, maintained and refined Web standards to enable distributed deployment of an integrated user experience.• UX lead for HP.com homepage, Compaq.com homepage, product gateway pages, single sign-in service, and Contact HP program.• HP.com liaison to HP consumer and commercial support teams.