Chrisanthi Ikonomidou Email & Phone Number

Gothenburg, Västra Götaland County, Sweden

Gothenburg, Sweden

Gothenburg, Sweden

Senior Business Analyst in various projects for major Swedish manufacturing company most notably the total re-engineering of the entire web portal where the main goal of the project was to upgrade the underlying technology and main systems (such as CMS for example). The as-is functionality needed to be delivered together with a lot of new requirements to fit the new platform and also apply any changes needed for GDPR.Example of tasks and responsibilities:- Perform a GAP analysis between the old system and the new requirements and identify dependencies with external systems. - Perform a detailed analysis of the business requirements regarding Customer management system and verify that all GDPR requirements are covered.- Held workshops with various key players such as the projects Solution Architect, the development team and the project manager in order to break the project up in delivery areas.- Collaborated closely and held workshops with the customer’s other external vendors.- Introducing the scrum methodology to a junior team and coaching them in the scrum way of working.- Creating the product backlog together with the product owner.- Analyzing and detailing the highest priority requirements in the product backlog together with the product owner.- Acting as a proxy product owner towards the development team.- Responsible for detailing all requirements in the sprint backlog in close collaboration with the product owner.- Updating the documentation of the system with any new requirements that were being implemented.- Created training material for the customer so that they easily can train their end users in any new module delivered.

Gothenburg, Sweden

Senior business analyst for an app targeting Volvo employees.

Gothenburg, Sweden

Boras, Sweden

Part of the team that is responsible for the Business analysis and Requirement specification for the e-commerce platform of the H&M associated brands (Arket, COS, & Other Stories, Monki, Weekday, Cheap Monday).Handling requirements from the Idea phase in close collaboration with all the brands and working together with the development team to make sure that the delivered solution meets the requirements.Key player in a global re-engineering project where the existing system was replaced with a new Hybris-based platform in collaboration with an external vendor.Requirement lead in redesign project, where finding a fine line between the brand's pixel-perfect mentality and time to market was of great importanceExample of tasks and responsibilities:* Analyzing the Business requirements for five different brands that have very diverse business models and need to co-exist on the same platform, with the main goal to produce coherent and maintainable requirements that will maximize business value for all the brands involved.* Handle both the front-- and backend requirements of all business areas in the complete order life-cycle, such as customer experience, payment processing, order fulfillment and shipment, reconciliation, accounting and customer service.* Being responsible for several requirement areas in two expansion projects such as the tax handling module in USA: a challenging area due to complicated legal requirements and business logic that needed to be applied to an already existing backend solution without disrupting the as-is functionality.* Performed detailed GAP analysis in close collaboration with the Business Experts and the external vendor.* Lead work-shops with several stakeholders in order to document the as is way of working and produce specifications for the to-be solution.* Sole responsible for delivering all requirements within the areas Customer Order, Customer Finance and Customer Service Management in major re-engineering project.

Athens, Greece

Project Manager, Business Analyst, Senior Developer (C#, VB.NET, T-SQL), Release Manager.Part of the software development team that developed the company's flagship product, a debt collection and recovery system for banks and financial service providers.Working with the entire software development cycle from analysis phase to production, for example:* Analyzing the customer's business need and translating it to technical requirements.* Produced detailed requirement analysis documents both to the customer and to the development team.* Specified, designed and held a leading role in the development and documentation of numerous modules of the system.* Defined and monitored the content of several software releases