Jun 2024 - Present
AeroLeads people directory · profile
Eric Rapp Email & Phone Number
Change delivery manager at Polestar
at
Polestar
1 work email found
@polestar.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Change delivery manager at Polestar
Location
Gothenburg, Västra Götaland County, Sweden
Company size
Who is Eric Rapp? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Eric Rapp is listed as Change delivery manager at Polestar at Polestar, a company with 804 employees, based in Gothenburg, Västra Götaland County, Sweden. AeroLeads shows a work email signal at polestar.com and a matched LinkedIn profile for Eric Rapp.
Eric Rapp previously worked as Change delivery manager at Polestar and Change delivery lead at Polestar. Eric Rapp holds (Propedeuse Behaald), Communication from Hogeschool Inholland.
Company email context
Email format at Polestar
This section adds company-level context without repeating Eric Rapp's masked contact details.
{first}.{last}@polestar.com
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AeroLeads found 1 current-domain work email signal for Eric Rapp. Compare company email patterns before reaching out.
Profile bio
About Eric Rapp
Experienced Operations Manager with an expertise in Customer Service and Project Management.
Listed skills include Call Center, Customer Experience, Process Management, Telecommunications, and 19 others.
Current workplace
Eric Rapp's current company
Company context helps verify the profile and gives searchers a useful next step.
Polestar
10 roles
Eric Rapp work experience
A career timeline built from the work history available for this profile.
Nov 2021 - Jun 2024
Service Delivery Manager
Ikanbi North-East
Responsible for operational- and accountmanagement of key account Essent Customer Service.
Mar 2017 - Dec 2021
Projectmanager
Responsible for Customer service operational- and accountmanagement of keyaccount hollandsnieuwe (Vodafone)
Apr 2015 - Feb 2017
Projectmanager Business Support
Nutsservices B.V.
Creating and operational management WFMImplementation Monet (WFM software)Implementation Indosoft (PBX)Creating daily/weekly/monthly reporting structure Customer Service
Jun 2013 - Dec 2014
Customer Service Team Manager
Nutsservices B.V.
Responsible for Customer Service operational management for BudgetEnergie And Atoomstroom
Nov 2012 - Jun 2013
Team Manager Customer Service Back Office
- Responsible for operational management Telfort internet Back Office complaint team (KPN residential).Tasks and responsibilities:
- Intraday management 9 FTE
- Responsible for FTE management for all operational departments within Customer Service
- Participation in different chain and process owner management teams such as billing, delivery, support and assurance
- Recruitment and selection
- Coaching senior Back Office specialists
Apr 2011 - Nov 2012
Team Manager Customer Service Front Office
- Verantwoordelijk voor de aansturing van het Telfort internet Front Office team. (circa 15 FTE)Taken en verantwoordelijkheden:
- Intraday management en coaching. Circa 15 FTE
- Werving en selectie
- Ontwikkelen, beheren en implementeren KPI en management reporting voor alle Operationele CS afdelingen
- Verantwoordelijk voor FTE beheer voor alle operationele afdelingen t.a.v. Customer Service jaarplan
- Verantwoordelijk voor in- en outboarding proces personeel
Jul 2009 - Apr 2011
Team Manager Customer Service Back Office
- Verantwoordelijk voor de aansturing van het Telfort internet Back Office team. (circa 20 FTE).Binnen het team worden alle geschreven contacten per post of email behandeld.Daarnaast wordt de orderuitval binnen de.
- Significante afname aanbod Post en en Emailstromen
- Geïsoleerde klachtenstroom. Elke klacht wordt consequent volgens het gedefinieerde klachtenproces middels outbound afgehandeld.
- Dedicated team voor de borging van uitval van leverstraat processen
Jan 2009 - Jul 2009
Teamleader Customer Service Back Office
- Verantwoordelijk voor team (circa 10 FTE) om backlog brieven en emails weg te werken. Hiervoor zijn we een tijdelijk samenwerking met een facilitair contactcenter gestart. Door leiding te geven aan de dagelijkse.
- Coaching
- Coördineren werkzaamheden
- Werving en selectie
Jan 2008 - Dec 2008
Team & coworkers
Colleagues at Polestar
Other employees you can reach at polestar.com. View company contacts for 804 employees →
JN
Jonathan Norberg
Colleague at Polestar
Gothenburg, Västra Götaland County, Sweden, Sweden
View →
JF
Julia Frostensson
Colleague at Polestar
Gothenburg, Västra Götaland County, Sweden, Sweden
View →
BM
Britney Morel
Colleague at Polestar
Chicago, Illinois, United States, United States
View →
K(
Kristina (Kicki) Magnusson
Colleague at Polestar
Uddevalla, Västra Götaland County, Sweden, Sweden
View →
FM
Felipe Martín Higueras
Colleague at Polestar
Solihull, England, United Kingdom, United Kingdom
View →
GT
Greg Thomas
Colleague at Polestar
United Kingdom, United Kingdom
View →
SC
Stacy Clark
Colleague at Polestar
New York City Metropolitan Area, United States
View →
NČ
Nejc Časl
Colleague at Polestar
Šmartno Ob Paki, Velenje, Slovenia, Slovenia
View →
JW
Jon Wolfe
Colleague at Polestar
Lichfield, England, United Kingdom, United Kingdom
View →
SS
Sandie Stagg White
Colleague at Polestar
Sarasota, Florida, United States, United States
View →
Jonathan Norberg
Colleague at Polestar
Gothenburg, Västra Götaland County, Sweden, Sweden
View →
JF
Julia Frostensson
Colleague at Polestar
Gothenburg, Västra Götaland County, Sweden, Sweden
View →
BM
Britney Morel
Colleague at Polestar
Chicago, Illinois, United States, United States
View →
K(
Kristina (Kicki) Magnusson
Colleague at Polestar
Uddevalla, Västra Götaland County, Sweden, Sweden
View →
FM
Felipe Martín Higueras
Colleague at Polestar
Solihull, England, United Kingdom, United Kingdom
View →
GT
Greg Thomas
Colleague at Polestar
United Kingdom, United Kingdom
View →
SC
Stacy Clark
Colleague at Polestar
New York City Metropolitan Area, United States
View →
NČ
Nejc Časl
Colleague at Polestar
Šmartno Ob Paki, Velenje, Slovenia, Slovenia
View →
JW
Jon Wolfe
Colleague at Polestar
Lichfield, England, United Kingdom, United Kingdom
View →
SS
Sandie Stagg White
Colleague at Polestar
Sarasota, Florida, United States, United States
View →
2 education records
Eric Rapp education
(Propedeuse Behaald), Communication
(Propedeuse Behaald), Management Economie En Recht
FAQ
Frequently asked questions about Eric Rapp
Quick answers generated from the profile data available on this page.
What company does Eric Rapp work for?
Eric Rapp works for Polestar.
What is Eric Rapp's role at Polestar?
Eric Rapp is listed as Change delivery manager at Polestar at Polestar.
What is Eric Rapp's email address?
AeroLeads has found 1 work email signal at @polestar.com for Eric Rapp at Polestar.
Where is Eric Rapp based?
Eric Rapp is based in Gothenburg, Västra Götaland County, Sweden while working with Polestar.
What companies has Eric Rapp worked for?
Eric Rapp has worked for Polestar, Ikanbi North-East, Ipg., Nutsservices B.V., and Telfort.
Who are Eric Rapp's colleagues at Polestar?
Eric Rapp's colleagues at Polestar include Jonathan Norberg, Julia Frostensson, Britney Morel, Kristina (Kicki) Magnusson, and Felipe Martín Higueras.
How can I contact Eric Rapp?
You can use AeroLeads to view verified contact signals for Eric Rapp at Polestar, including work email, phone, and LinkedIn data when available.
What schools did Eric Rapp attend?
Eric Rapp holds (Propedeuse Behaald), Communication from Hogeschool Inholland.
What skills is Eric Rapp known for?
Eric Rapp is listed with skills including Call Center, Customer Experience, Process Management, Telecommunications, Workforce Management, Coaching, Change Management, and Outsourcing.
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