Chris Ashley Email & Phone Number

Joined to set up new PMO within new IT Services arm of established company (which was then acquired).Key achievements:-•Set up service desk with resource supplier to manage all activities via cloud computing•Controlled bid process and pipeline for regular discussion with board•Delivered 170 store EPoS roll-out to large regional food retailer covering full life cycle•Developed pilot project in new business area merchandising retail outlets

Responsible for setting up a PMO with 5 staff working on 20 projects concurrently.Key achievements:-•Delivered and trained £5m of PDA h/w & s/w into 1000 supermarkets to time and budget•Won competitive pilot for 2 year EPoS roll-out to nationwide retailer against incumbent•Implemented PDA solution to field operations team, increasing productivity by 20%•Rolled out new h/w across retail banking estate within strict security and time constraints•Planned and implemented 10,000 retail branch terminal roll-out to time and budget

Managed high-profile implementations on a number of hotel and restaurant accounts.Key achievements:-•Delivered full EPoS, PMS and Golf install into new resort acquisition by global 5-star hotel chain (rated best PMS install by customer)•Successfully implemented EPoS and Chip + PIN solution to world-famous London hotel•£2m full EPoS roll-out to 50-site nationwide 4-star and 5-star hotel chain•Transformed 16-property hotel group through fast-track PMS roll-out to time and budget•Managed 15 resources on 10 major corporate accounts worth approx. £3.5m p.a.

Assumed additional responsibility alongside NBD role to lead team running all IMAC work.Key achievements:-•Fully accountable for all EPoS installs for 3 restaurant brands’ refurbs (£10m p.a.)•Delivered full end-to-end EPoS and EFTPoS solution to over 60 new store openings•Completed 180 site projects p.a. nationwide with up to 40 running concurrently•Responsible for £1m p.a. h/w & s/w budget spend across projects worth c. £50m p.a.•Transitioned to new installation suppliers with no loss of service, saving 20% YOY

Promoted into new role to deliver full end-to-end EPoS solution for 2 new concept start-ups across multiple sites.Responsible for:-•Design (business analysis; systems architecture; build; systems integration; UAT)•Implementation (cabling; installation; training; Go Live; ongoing support)•Procurement (hardware; software; professional services; budget)•Decommissioning (hardware; software; data security) of closed sites

Started as Graduate Trainee, performing several placements within Whitbread IT division. Joined Systems Integration team as Business Analyst/Project Manager.Key achievements:-•Analysis, design and implementation of standard IT package for all 500 field-based users•Planned and executed Year 2000 server upgrade programme (over 20 servers)•Managed systems decommissioning of regional offices after internal reorganisation

Sales assistant at busy wine merchants in Southampton, whilst awaiting start of graduate trainee scheme. Put into practice retail skills from degree course, improved beer and wine knowledge and sales techniques.

Duty Manager at large seasonal pub in Bournemouth, managing £50k per week operation, including 60 staff for summer season, following recommendation during placement year.

Placement year: worked on projects within Development team, such as acquisition site surveys, managed house sales improvement and tenancy business plans

Ba (Hons), Retail Management

Engineering Electronics