Chris Stanley Email & Phone Number

Sydney, Australia

No business or individual can survive simply by standing still. They must constantly pursue the challenge of change to realise new growth.Ignite Performance brings to the table the experience that it takes to identify, plan and implement necessary change.We don’t seem like most management consultants because that's not where we've come from - instead, with careers deeply rooted in business with real life experience solving problems and delivering business growth.We won't be coming to the table with an "out of the box" answer - rather, the ability to use our practical know how to craft a solution based on an established intimate understanding of your business and performance aspirations.We can flex to suit whatever style and extent of engagement you need including:•Advisory services•Professional development and•Contract-based placements.

The Head of Supply Chain is accountable for delivery technology services spanning one of Australia's largest Logistics networks and Replenishment analytics functions:• Operational and financial performance management and reporting • Continuous improvement of functionality and efficiency using Agile project principles• Integration of acquired businesses into the Supply Chain network• Development and execution of strategies to transform capabilities and performance.

The IT "Head of Sell" at Woolworths Limited, Australia’s largest retailer, is accountable for the strategies, development and support of business technologies used directly by the customers and the staff that serve them. The IT Sell team is responsible for all of the retail systems found in stores as well as multi-channel shopping alternatives such as online and smartphone applications. My stakeholders were the customers and staff in each of the Woolworths brands including Australian supermarkets and petrol outlets, BIG W, Dan Murphy's, BWS and Countdown supermarkets in New Zealand. In terms of the number of systems under management, the technology environment is the largest for a commercial organisation in the region. I led the team behind the number one online retailer in Australia and have been recognised as the premier Multi-channel Retailer. Woolworths smartphone applications have been downloaded by more than one-quarter of the Australian population. A strong focus on performance measurement, organisational design and strategic planning led to significant advancement in operational performance as well as acceleration of business improvement initiatives.

The "Group Services Manager" at Woolworths was responsible for the reliable and efficient operations of all its systems. Key responsibilities included operational and financial reporting, change management and ongoing support of all technologies across each of the Woolworths businesses. The Service Delivery team consists of Commercial Management, Quality Assurance, a Service Desk responsible for all internal technical and non-technical support, technology Subject Matter Experts and Service Account Mangers with line-of-business management responsibilities. Total team size was around 350 people and include a mix of internal, contracted and outsourced resources.

The Customer Engagement Program Director played a key role in the development of corporate strategy - most notably, establishment of the Woolworths' "Everyday Rewards" program and the Customer Relationship Management systems developed to leverage the insights it provides.The key attributes of this work included:• Processing complex and ambiguous business requirements• Internal and external recruitment to form a high-calibre project team• Co-ordination of disparate business and technology environments to achieve a consistent customer offering leading to measured sales growth • Extremely tight timeframes• Implementation of Australia's largest loyalty program.

Sydney, Australia And Auckland, New Zealand

The Business Integration Program Director participated in the due diligence of- and was then responsible for developing a strategic framework for integrating the Progressive Enterprises Limited (NZ) acquisition by Woolworths. Key elements of the program design included:• Governance Framework• Risk and Benefit Guidance• Business Impact Analysis and Management• Commercial and Legal Negotiations• Change Management Program Design• IT Solution Design including Business Contingency Plans• Program and Resource Plans• Organisational Design including Team Integration• Budget and Financial Management.

The Business Solutions Manager for Logistics carried IT Program Office responsibility for Woolworths' "Mercury" supply chain re-engineering program.The scope included a balance of tactical and strategic initiatives to deliver world’s best practice in:• Warehouse Management• Distribution Centre Infrastructure• Transport Management.

The IT Group Development Manager portfolio included:• Enterprise Resource Planning including SAP systems• Data Warehouse and Business Intelligence including Oracle, Teradata and SAS systems• Online Shopping (B2C), Vendor Extranet (B2B) and Corporate Intranet (B2E) systems• Human Resource Management systems• Store POS (Retalix) and Back Office systems• Infrastructure Design, Capacity Planning, Disaster Recovery and implementation services.