• Promoted to Principal Consultant due to increased project management responsibilities and strong overall performance• Managed and consulted on multiple process improvement client projects that involved process mapping, data analysis, focus groups, identification of issues and subsequent recommendations and implementation plans• Completed fee study projects for multiple clients within a CA state licensing department that involved an analysis of workload, volume and financial data to determine a recommended fee increase• Conducted a fee study for a CA state licensing board that resulted in a 45% recommended increase across 22 fees with an annual estimated additional revenue of approximately $35,000,000 that the board approved while at CPS HR Consulting • Conducted studies evaluating staff workload and organizational structure which resulted in justification to hire additional staff and restructure departments • Managed and consulted on organizational design projects that identified issues and subsequent prioritized recommendations and implementation plans• Conducted employee engagement projects that included data analysis, results presentations and facilitating focus groups and action planning• Developed a change management guide for that was used in an organizational wide IT digital transformation effort

• Conducted test development and validation for a variety of tests including oral interviews, physical ability tests, work samples tests, personality tests and other written exams• Performed job analyses for a variety of positions which included pre-populating job analysis statements, conducting focus groups, onsite observations, job analysis survey workshops, and subsequent job analysis data analysis• Gave professional presentations and webinars on a variety of pre-employment testing topics such as job analysis, test development, test validation, and legal issues • Created proposals for job analysis, test development and test validation projects in order to acquire new business

•Developed, planed, coordinated, and administered the recruitment and examination process for an average of 20 recruitments at any given time• Developed and administered written exams, oral interviews, performance exams, work samples and online competency based assessments• Oversaw selection system design including determining appropriate assessments, selecting test cut scores and exam weighting• Responsible for managing a $50,000+ budget

• Implemented a pre-employment assessment program for all positions at Mitchell which included gaining buy in from executive and senior leaders across the company and working with managers to identify the correct assessment for their positions• Led the annual employee engagement survey communication, administration, statistical analysis, action planning and presentation to the executive and senior leadership teams• Facilitated 16 4-hour team building workshops for various groups of managers and intact teams using my certification in Emergenetics personality assessments• Facilitated the creation of a turnover data warehouse by working in conjunction with database developers in defining requirements, auditing data, assisting with SQL table construction and displaying the data in Tableau reporting software

• Built interactive insurance claim reports and visualizations in Tableau Business Intelligence software in order to provide insurance adjusters and claim executives with critical decision making data• Wrote SQL scripts to extract, manipulate, and compare data from relational and multidimensional data sources in order to ensure data quality• Published Property & Casualty whitepapers by designing and testing insurance claim hypotheses using statistical analysis • Analyzed distributions of insurance claim data in order to make recommendations on outlier cut-off points

• Led a new organization wide employee engagement survey with Perceptyx that included survey development, employee communication letters, managerial report design and deployment, concluding in a presentation to the Executive Team• Led the establishment of a new corporate Toastmasters Club that included internal promotion, event coordination, establishing payment procedures and selecting club officers• Developed course content for a series of organization wide instructor led trainings on managerial skills• Scheduled and tracked employee training participation organization wide by coordinating with internal trainers and training consultants• Designed training evaluation surveys with customized database reporting

• Taught two lab sections per semester of an introductory level psychology statistics course• Trained undergraduate students to enter and analyze data in SPSS and to interpret results• Prepared and delivered lectures• Tutored students that needed additional help • Graded weekly project assignments• Managed all aspects of students’ grades, attendance, exam scores• Established excellent communication with students, fellow teaching assistants, and faculty to assure high quality computer lab instruction

• Facilitated job analysis group interviews to determine most important job responsibilities, key performance indicators and development experiences for specific job roles• Built “position profiles” and “development maps” as part of enterprise-wide career pathing initiative• Analyzed quantitative and qualitative components of company employee engagement results to determine teams that exceeded benchmarks in order to create a list of executive leaders that were recognized by the CEO• Analyzed predictive ability of employee engagement action plan quality on improvements in engagement results for specific business units year over year