Chris Atkinson Email & Phone Number

Lincoln, CA, US

Sacramento, California, United States

• Promoted to Principal Consultant due to increased project management responsibilities and strong overall performance
• Managed and consulted on multiple process improvement client projects that involved process mapping, data analysis, focus groups, identification of issues and subsequent recommendations and implementation plans
• Completed fee study projects for multiple clients within a CA state licensing department that involved an analysis of workload, volume and financial data to determine a recommended fee increase
• Conducted a fee study for a CA state licensing board that resulted in a 45% recommended increase across 22 fees with an annual estimated additional revenue of approximately $35,000,000 that the board approved while at.
• Conducted studies evaluating staff workload and organizational structure which resulted in justification to hire additional staff and restructure departments
• Managed and consulted on organizational design projects that identified issues and subsequent prioritized recommendations and implementation plans

Sacramento, California Area

Folsom, CA

• Conducted test development and validation for a variety of tests including oral interviews, physical ability tests, work samples tests, personality tests and other written exams
• Performed job analyses for a variety of positions which included pre-populating job analysis statements, conducting focus groups, onsite observations, job analysis survey workshops, and subsequent job analysis data.
• Gave professional presentations and webinars on a variety of pre-employment testing topics such as job analysis, test development, test validation, and legal issues
• Created proposals for job analysis, test development and test validation projects in order to acquire new business

Santa Cruz

• Developed, planed, coordinated, and administered the recruitment and examination process for an average of 20 recruitments at any given time
• Developed and administered written exams, oral interviews, performance exams, work samples and online competency based assessments
• Oversaw selection system design including determining appropriate assessments, selecting test cut scores and exam weighting
• Responsible for managing a $50,000+ budget

Greater San Diego Area

• Implemented a pre-employment assessment program for all positions at Mitchell which included gaining buy in from executive and senior leaders across the company and working with managers to identify the correct.
• Led the annual employee engagement survey communication, administration, statistical analysis, action planning and presentation to the executive and senior leadership teams
• Facilitated 16 4-hour team building workshops for various groups of managers and intact teams using my certification in Emergenetics personality assessments
• Facilitated the creation of a turnover data warehouse by working in conjunction with database developers in defining requirements, auditing data, assisting with SQL table construction and displaying the data in Tableau.

Greater San Diego Area

• Built interactive insurance claim reports and visualizations in Tableau Business Intelligence software in order to provide insurance adjusters and claim executives with critical decision making data
• Wrote SQL scripts to extract, manipulate, and compare data from relational and multidimensional data sources in order to ensure data quality
• Published Property & Casualty whitepapers by designing and testing insurance claim hypotheses using statistical analysis
• Analyzed distributions of insurance claim data in order to make recommendations on outlier cut-off points

San Diego

• Led a new organization wide employee engagement survey with Perceptyx that included survey development, employee communication letters, managerial report design and deployment, concluding in a presentation to the.
• Led the establishment of a new corporate Toastmasters Club that included internal promotion, event coordination, establishing payment procedures and selecting club officers
• Developed course content for a series of organization wide instructor led trainings on managerial skills
• Scheduled and tracked employee training participation organization wide by coordinating with internal trainers and training consultants
• Designed training evaluation surveys with customized database reporting

• Taught two lab sections per semester of an introductory level psychology statistics course
• Trained undergraduate students to enter and analyze data in SPSS and to interpret results
• Prepared and delivered lectures
• Tutored students that needed additional help
• Graded weekly project assignments
• Managed all aspects of students’ grades, attendance, exam scores

• Facilitated job analysis group interviews to determine most important job responsibilities, key performance indicators and development experiences for specific job roles
• Built “position profiles” and “development maps” as part of enterprise-wide career pathing initiative
• Analyzed quantitative and qualitative components of company employee engagement results to determine teams that exceeded benchmarks in order to create a list of executive leaders that were recognized by the CEO
• Analyzed predictive ability of employee engagement action plan quality on improvements in engagement results for specific business units year over year

M.S., Industrial/ Organizational Psychology

Activities and Societies: Applied Psychology Student Association (APSA) Newsletter Committee Member, APSA Social Committee MemberCareer.

B.A., Major - Psychology, Minor - Management

Activities and Societies: Dean’s Honor List: Spring 2007, Fall 2007, and Spring 2008 Graduated Cum Laude