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A results driven Senior Executive with more than 25 years of experience in change management consulting, business transformation and operations management in the public and private sectors. Former General Manager and Senior Lead of Change Management at Canada Post Corporation. Formerly an Associate Partner with Accenture Canada. CORPORATE PLANNING - Developed planning capabilities for implementing new programs and services.- Facilitated large planning sessions and conferences.- Developed complex business cases and funding strategies.- Provided on-going status reports to Senior Executives, clients and Boards of Directors.CHANGE MANAGEMENT- Led Canada Post’s corporate Change Management teams for the $2.1B Postal Transformation Program and all other ongoing operational changes.- Directed the planning, budgeting, implementation and evaluation of change management activities for public and private sector organizations - from small projects to multi-year multi million dollar programs. BUSINESS TRANSFORMATION- Managed the design, development, and deployment of all change management activities to replace 70 applications with SAP to achieve more than $75M in benefits. - Led the planning and deployment of all change management activities for the cloud based Shared Travel Services Initiative to over 70,000 public service employees across Canada.
Avondale Consulting Inc.
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Managing DirectorAvondale Consulting Inc. Apr 2014 - PresentOttawa, Canada AreaProvided independent consulting expertise in the areas of planning, business transformation, operations, business development and change management to both public and private sector clients.
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General Manager And Senior Lead, Change Management, Office Of Postal TransformationCanada Post Corporation Jan 2008 - Feb 2014Ottawa, Canada Area• Led the change management team for the $2.1B Postal Transformation – this program introduced significant operational change impacting more than 50,000 unionized and non-unionized employees. • Planned and directed communications, labour relations, occupational health and safety, human resource management, education and training for all corporate change management activities.• Managed critical stakeholders and prepared all internal employees for the operational changes and labour reductions, resulting in $300M in annual savings.- Led the development of the employee change management plan to support the conversion of all mail delivery from door to door to community mailboxes. -
Director, Change ManagementCanada Post / Postes Canada Dec 2006 - Dec 2007Ottawa, Canada Area• Led the Network Revitalization Program Change Management team to support the approval of the $2.1B Postal Transformation Program by CPC’s Board of Directors.• Introduced new planning and utilization tools to better manage the hundreds of operational changes implemented to improve service, reduce costs, and create value for the Corporation. -
Independent Business ConsultantBest Directions Management Consulting Sep 2005 - Nov 2006Ottawa, Canada AreaIndependent Business Consultant - Provided consulting expertise to public and private organizations including Lockheed Martin Canada, DA-Integrated, Natural Resources Canada and CanadaWantAds.ca.
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Associate PartnerAccenture Sep 1999 - Sep 2005Ottawa, Canada AreaResponsible for the Canadian Change Management Government Services practice. Responsible for profitability, utilization, selling and delivering client solutions to public and private sector clients, as well as recruitment, coaching and mentoring practice personnel. -
Senior Manager, Manager, Senior ConsultantAccenture (Formerly Known As Andersen Consulting) Sep 1991 - Aug 1999Ottawa, Canada AreaResponsible for selling and delivering client solutions to public and private sector clients. Managed many large cross-functional teams and contracts valued in the millions of dollars. -
Sales And Marketing ManagerSandoz Pharmaceuticals Canada May 1989 - Aug 1991Montreal, Canada AreaResponsible for implementing a pilot risk and information management system to support Canadian transplant clinic operations. Implemented a company-wide computer based territory management system for the national sales force. -
Senior BuyerFisher Scientific Canada Oct 1985 - Sep 1987Ottawa, Canada AreaResponsible for the procurement of laboratory supplies and medical devices for supply chain management at a Tier 2 medical devices company.
Chris Best Skills
Chris Best Education Details
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Strategy & Operations -
Biochemistry
Frequently Asked Questions about Chris Best
What company does Chris Best work for?
Chris Best works for Avondale Consulting Inc.
What is Chris Best's role at the current company?
Chris Best's current role is Senior Change Management and Business Transformation Consultant.
What is Chris Best's email address?
Chris Best's email address is ch****@****ail.com
What is Chris Best's direct phone number?
Chris Best's direct phone number is +161373*****
What schools did Chris Best attend?
Chris Best attended Mcgill University, Queen's University.
What skills is Chris Best known for?
Chris Best has skills like Change Management, Business Transformation, Business Analysis, Business Process Improvement, Project Management, Performance Management, Program Management, Contract Management, Leadership, Team Leadership, Employee Engagement, Human Resources.
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Chris Best
Calgary, Ab2mcsnet.ca, cnrl.com -
Chris Best
Saint Marys, Nb -
Chris Best
Electricity & Carbon Consultant | Regulatory, Compliance, Market Structure, Consultation, EnvironmentCalgary, Ab2transcanada.com, shaw.ca1 +140392XXXXX
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2shaw.ca, alberta.ca
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