Christopher B. Email & Phone Number

Complete all job duties with flexibility, attention to detail, taking special care to accommodate special diets and experience with children and pets. Attend to all safety functions on board aircraft, to include pre-flight checks of fire extinguishers, oxygen bottles, and first aid kits. Perform predeparture safety briefings. Manage and facilitate all passenger requests for food and beverages, to include shopping, prep, and food preparation and service, for both passengers and crew. Assist passengers with all needs, to include use of cabin management systems, in-flight technology, and berthing cabin beds. Ensure proper stock and passenger comfort items are in adequate supply. Provide exceptional and personalized world class service while adhering to the highest safety standards, protocols, and federal regulations.

Newark, New Jersey, United States

Acted as Lead Flight Attendant, performed Inflight Cabin Service and safety related duties on Part 121 ultra long-haul international flights. Coordinated all in-flight service responsibilities, assigned working positions and break schedule based on passenger needs. Conducted all pre-flight duties, participate in crew safety briefings and perform safety related duties as required by corporate and federal standards. Maintained safety equipment, meal & beverage inventories, verify passenger manifest and report all irregularities. Provided continuous training and coaching for flight attendants in the areas of appearance, attendance, service standards, manual compliance, cultural awareness, customer confidentiality, customer service, teamwork and federal safety regulations. Conducted international operations during multiple religious holidays and observances demonstrating cultural awareness and sensitivity. Operated flights for The Department of Defense, military troops, and government officials under strict confidentiality and security protocols. Completed all crew documentation for entrance to foreign destinations, completed departure paperwork, coordinated with pilots for customs declarations. FAA-certified Flight Attendant Instructor for Initial, Recurrent, 747 Transition, and International Service Standards courses. Maintained Flight Attendant Instructor qualifications, while conducting scheduled flights and delivery weekly classes to crewmembers.