Christopher Broom Email and Phone Number

Assist in facilitating pharmacy operations and programs working closely with the Director of Pharmacy, 340B Program Manager, IT/Data Team and Compliance Officer. Responsible for utilizing analytical tools such as Excel, SQL, Smartsheet, etc. to analyze data to meet pharmacy team deliverables and better manage business practices. Responsibilities also include process improvement activities to enhance how PIHC Pharmacies do business. Responsible for tracking operational and fiscal objectives. Provide financial analysis and reporting for all areas of the pharmacy department. Use financial and operational data to help management develop and implement departmental improvements.

Managing, hiring, and training of pharmacy technicians in a multisite 340B Ryan White HIV specialty pharmacy setting. Contributing to workflow proficiency, reporting, and analysis while implementing and monitoring quality assurance standards and regulations.

Identified a change in coordination of benefits that moved a $1,580 loss into a $26,000 profit with an estimated annual profit of $156,000. As well identified an additional $2000 per year savings in shippingIdentified a loophole in return-to-stock reporting which left items in will-call past a 14 day window, thereby closing an audit vulnerabilityTrained pharmacy staff on PioneerRx in how to obtain patient deductible information, tertiary billing, and partial fills. Took initiative to change stock labels to identify ADAP inventory group for return-to-stock separation and put together a patient assistance resource guide.

Implemented inventory controls, program audits, and employee training per 340B Program requirementsSelf-audited over 750 patient enrollments and 2500 prescriptions for two 340B Program covered entitiesReduced excess inventory using data set regression analysisGathered financial and regulatory data for 340B inventory reportingLed efforts to reduce errors, diminish redundancy, and increase accountability on inventory management processesCut down insurance audit losses with new procedures Designed and installed an HIV/STI testing program and one of only three Drug Repository Programs in Georgia, with the creation of policy, procedures, quality assurance measures, and employee evaluation and training protocolsDecreased work redundancy by 23% through improvements to patient notification processesIdentified and coordinated a win-win scenario with an external partner to train our employees to enroll and counsel patients in a highly regulated and restricted government health insurance programInitiated outreach and development of a new relationship to a 340B partner

Manage all aspects of design / build projects from creation to completion including:-managing logistics and timelines ranging in scope from single room interiors to whole house renovationsand working with budgets from $2,000 to $250,000+;-overseeing accounts payable, accounts receivable, and invoicing;-curating material choices for clients, designing floor planning, and interior architecture;-cultivating and maintaining vendor relations;-analyzing markets for home renovation projects and finish selections that provide best return on investmentfor resale;-and servicing client relations by seeking solutions to complaints, managing timeline and budgetexpectations, communicating progress, fostering a collaborative relationship, and translating client’s ideasinto finished design.

Enhanced the customer experience through emphasizing customer service and education of product origins, sourcing, processing, tasting notes and pairings, and preparationLead in daily and weekly sales goals with suggestive sales to highlight promotions, new products, and move inventorySet up of in-store visual merchandizing Built repeat customer relations by addressing clients by their first name, making recommendations of new inventory based on order history, and relating to personal details as to foster a welcoming environmentTranslated customer preferences from questioning of tastes into product suggestions

Reduced application time of Asset Based Loan from 16 hours to 3 hoursDeveloped Accounts Payable and Receivable procedures and training manualFostered and developed working relationships with Sales, Shipping, and Accounting departments to determine legitimacy of financial penaltiesDeveloped and implemented a filing system for invoices and daily cash receiptsLed accounting data entry and financial reporting to management

Ran data entry and financial reporting Managed large Excel dataset for Georgia Department of Transportation reportingReduced number of managed Excel spreadsheets relating to Accounts Receivable by 50%Reconciled accounting entries, invoices, and bank statements Assisted in development of employee benefits survey, EEO-1 Reports, and Affirmative Action Plan documentsInitiated conversion of paper invoice filing to electronic filing