Chris Brunner Email & Phone Number

Burnaby, BC

• This role provided a single point of contact for support and maintenance within the organization's desktop computing environment during the 2013 elections. This includes installing, diagnosing, repairing, maintaining.
• Microsoft Windows XP, Vista, Windows 7 and Server platform.
• Apple Mac OSX
• Office 2007/2010/2012 and Office 365
• Various distributions… Show more This role provided a single point of contact for support and maintenance within the organization's desktop computing environment during the 2013 elections. This includes installing.
• Various distributions of Linux

• The Distributed System Team merged with Applications Support in order to maintain the highest level of performance for all application servers and services within the IBBS organization.Some of our responsibilities.
• System administration of servers hosting SQL databases
• Monitored SQL backup log files for errors
• Monitored SQL database performance using SQL dashboard
• Provided support for BBX application environment and database issues
• Escalated critical… Show more The Distributed System Team merged with Applications Support in order to maintain the highest level of performance for all application servers and services within the IBBS.

Vancouver, BC

• IBBS acquired Parasun Technologies through a partnership with Uniserve communications where I continued my employment as a Senior System Administrator
• Remote server hardware, software, and network administration
• Server auditing for security threat mitigation and remediation
• Network, Device, Server, and email queue monitoring
• Vmware ESX cloud computing management
• DNS management including conversion from PowerDNS to Bind

Vancouver, BC

• The focus of this role was remote management, performance and issue monitoring, equipment installs and any upgrades of various networks we managed or maintained.In general these are the duties that follow the role:
• Remote management of LAN/WAN/Servers, and other equipment
• Monitored several remote servers and networks to ensure optimal working performance
• Device configuration and firmware updates for CMTS, router, switches, and DOCSIS devices.
• Detailed network layout… Show more The focus of this role was remote management, performance and issue monitoring, equipment installs and any upgrades of various networks we managed or maintained.In general these are.
• Detailed network layout on new build outs, changes, or service provider upgrades

• Parasun provided industry-leading Broadband provisioning, management, and support solutions for small to mid-tier network operators. Parasun's data support solutions include OSS software, Hosted ISP services, VoIP.
• Supported… Show more Parasun provided industry-leading Broadband provisioning, management, and support solutions for small to mid-tier network operators. Parasun's data support solutions include OSS software, Hosted.
• Supported customers on various ISP and desktop issues on a wide range of device platforms
• Escalated high level issues to Internal support groups
• Trained new employee's and existing staff
• Set standards for quick issue identification and resolution

Supported customers in all area's of IT operational, system, network, and task performance.Provided purchasing decisions regarding hardware and software for new installs or upgrades.

Business And Marketing

Electrical Engineering