Technical Account Manager
Current
Feb 2024 - Present
AeroLeads people directory · profile
Chris Castillo Email & Phone Number
Technical Account Manager
at
Bazaarvoice
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Account Manager
Location
Austin, Texas, United States
Company size
Who is Chris Castillo? Overview
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Quick answer
Chris Castillo is listed as Technical Account Manager at Bazaarvoice, a with 1134 employees, based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Chris Castillo.
Chris Castillo previously worked as Account Program Manager at Bazaarvoice and Client Care Specialist at Bazaarvoice. Chris Castillo holds Bachelor'S Degree, Sociology from The University Of Texas At Austin.
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Email format at Bazaarvoice
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Bazaarvoice
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Profile bio
About Chris Castillo
I am a customer success and project management expert with 6+ years of dedicated SaaS experience. My journey in tech has allowed me to hone my skills, seeking out creative avenues to elevate both client satisfaction and program excellence.I take pride in unravelling complex challenges and translating them into innovative solutions. I thrive on understanding the unique needs and goals of my clients and team members, forging strong partnerships and driving mutual success.I firmly believe in the power of teamwork and growing together. By fostering a culture of collaboration, I harness the collective strengths of cross-functional teams to steer projects towards positive results.
Current workplace
Chris Castillo's current company
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Bazaarvoice
5 roles
Chris Castillo work experience
A career timeline built from the work history available for this profile.
Account Program Manager
I managed a portfolio of over 80 enterprise clients representing some of the largest brands and retailers in the world. I guided clients through delivering engaging customer-centric strategies, branding initiatives, and captivating sampling campaigns.Applied specialized consulting expertise in content acquisition and ratings and reviews industry best practices.Established robust KPI reporting metrics for my teams, extracting valuable insights that have supported strategic decision-making.Recognitions: Bazaarvoice MVP and Customer Values awards
Jan 2019 - Nov 2022
Client Care Specialist
Served as a trusted technical advisor for Bazaarvoice clients with in-depth understanding of Bazaarvoice products.Acted as the first line of client support, addressing client implementation-related challenges over phone, live chat, and email.Helped identify clients' immediate needs and the best solutions or team to assist.Led comprehensive e-training sessions to empower clients to harness the full potential of Bazaarvoice products and solutions, enabling them to realize their vision.Created subject matter expert documentation for managing customer communications and implementing Google Ads within the Bazaarvoice ecosystem.Recognitions: Team MVP
Nov 2016 - Oct 2018
It Helpdesk Specialist
Worked as an IT Helpdesk Specialist on-location at Bazaarvoice's headquarters in Austin, Texas.Provided Windows and Mac OS computer support for Bazaarvoice employees in the NA, EMEA, and APAC regions.Assisted new Bazaarvoice employees with hardware and software setup.Managed documentation for the Lifesize videoconferencing solution as a subject matter expert.
Aug 2016 - Nov 2016
Manager
Managed a team of watch repair and retail professionals at Precision Time.Leveraged innovative strategies and data-driven insights to optimize sales processes.Provided exceptional customer service to leave a positive and lasting impression.Acquired specialized knowledge of watch repair and maintenance for team application.Recognitions: Regional Sales Award
Aug 2012 - Aug 2014
Team & coworkers
Colleagues at Bazaarvoice
Other employees you can reach at bazaarvoice.com. View company contacts for 1134 employees →
SD
Sim Dong Xian
Colleague at BazaarvoiceSingapore
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TL
Trey Lamastres
Colleague at BazaarvoiceWestminster, Colorado, United States
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TD
Tsveta Dimitrova
Colleague at BazaarvoiceLondon, England, United Kingdom
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GC
Gareth Cornish
Colleague at BazaarvoiceEdmonton, Alberta, Canada
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HH
Hope Haywood
Colleague at BazaarvoiceNew York, United States
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DK
Dorota Kratkovska-Žilionė
Colleague at BazaarvoiceVilniaus, Lithuania
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RN
Ross Nelson
Colleague at BazaarvoiceBelfast Metropolitan Area, United Kingdom
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JC
Josh Cohen
Colleague at BazaarvoiceLondon, England, United Kingdom
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PR
Priya R.
Colleague at BazaarvoiceBengaluru, Karnataka, India
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VG
Vishal Gupta
Colleague at BazaarvoicePatna, Bihar, India
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Sim Dong Xian
Colleague at BazaarvoiceSingapore
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TL
Trey Lamastres
Colleague at BazaarvoiceWestminster, Colorado, United States
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TD
Tsveta Dimitrova
Colleague at BazaarvoiceLondon, England, United Kingdom
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GC
Gareth Cornish
Colleague at BazaarvoiceEdmonton, Alberta, Canada
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HH
Hope Haywood
Colleague at BazaarvoiceNew York, United States
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DK
Dorota Kratkovska-Žilionė
Colleague at BazaarvoiceVilniaus, Lithuania
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RN
Ross Nelson
Colleague at BazaarvoiceBelfast Metropolitan Area, United Kingdom
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JC
Josh Cohen
Colleague at BazaarvoiceLondon, England, United Kingdom
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PR
Priya R.
Colleague at BazaarvoiceBengaluru, Karnataka, India
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VG
Vishal Gupta
Colleague at BazaarvoicePatna, Bihar, India
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2 education records
Chris Castillo education
Bachelor'S Degree, Sociology
Education record
FAQ
Frequently asked questions about Chris Castillo
Quick answers generated from the profile data available on this page.
What company does Chris Castillo work for?
Chris Castillo works for Bazaarvoice.
What is Chris Castillo's role at Bazaarvoice?
Chris Castillo is listed as Technical Account Manager at Bazaarvoice.
Where is Chris Castillo based?
Chris Castillo is based in Austin, Texas, United States while working with Bazaarvoice.
What companies has Chris Castillo worked for?
Chris Castillo has worked for Bazaarvoice and Precision Time Watch Repair.
Who are Chris Castillo's colleagues at Bazaarvoice?
Chris Castillo's colleagues at Bazaarvoice include Sim Dong Xian, Trey Lamastres, Tsveta Dimitrova, Gareth Cornish, and Hope Haywood.
How can I contact Chris Castillo?
You can use AeroLeads to view verified contact signals for Chris Castillo at Bazaarvoice, including work email, phone, and LinkedIn data when available.
What schools did Chris Castillo attend?
Chris Castillo holds Bachelor'S Degree, Sociology from The University Of Texas At Austin.
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