Chris Chamberlain Email & Phone Number

Stevenage, Gb

London, United Kingdom

Welwyn Garden City

Contributed to a small team responsible for operating the companies private label business, supplying own label cereals to wholesalers and retailers. Key activities:• Working to strict short, medium and long term deadlines on tasks and projects.• Liaising with colleagues in Sales, Customer Services, Packaging, Finance, QA and Technicians based across the UK and Internationally.• Liaising with customers via ‘phone, email, meetings and events• Completing technical documents e.g. product specifications• Proof reading labeling artwork• Controlling budgets• Completing monthly and quarterly KPI’s and Scorecards• Monitoring and trending consumer complaints• Running regular and ad-hoc product benchmarking sessions

Hoddesdon

A team member specializing in specific brands and the main point of contact for technical enquiries regarding products and services. Twinned with a colleague in the Field Sales Team resolving their technical queries and ad-hoc requests. Key activities:• Liaising with customers via ‘phone, email, meetings and events• Placing customers orders received by ‘phone, fax and email• Answering technical queries• Creating diagrams for spare parts

Welwyn Garden City

Helped manage the department and specifically:• Managed a team of c30 staff• Liaised with shop floor managers, stockroom staff and regional warehouse to optimise stock levels, and Visual Merchandising teams• Accurate receipt of deliveries from suppliers• Execution of large-scale store refit and warehouse layout projects and peak trading storage plans• Managed the Customer Collection facility

Welwyn Garden City

Promoted from Sales Assistant, helped manage the department and specifically:• Ensuring shop floor & merchandising standards where maintained and the continuous replenishment of stock• Controlling high volumes of customers at peak trading times• Deploying staff effectively and attending morning staff resource meetings• Planning and executing stock takes

Intermediate Gnvq, Business Studies, Pass

Education record