Chris Chen Email & Phone Number

Eindhoven, North Brabant, Netherlands

Shanghai, China

Drove AI and Cloud Transformation Efforts as Head of StrategyAs the leader of a high-growth national MRO service provider, I spearheaded the architecture transformation of our core platform using AI. This resulted in a 50% reduction in operating costs while maintaining performance and scalability.I also led the strategic AI services team, securing a significant multi-million dollar deal in Malaysia to further expand our regional presence. Under my guidance, we successfully… Show more Drove AI and Cloud Transformation Efforts as Head of StrategyAs the leader of a high-growth national MRO service provider, I spearheaded the architecture transformation of our core platform using AI. This resulted in a 50% reduction in operating costs while maintaining performance and scalability.I also led the strategic AI services team, securing a significant multi-million dollar deal in Malaysia to further expand our regional presence. Under my guidance, we successfully established overseas innovation hubs to scale our services across China and Southeast Asia.Additionally, I developed policies governing our AI cloud infrastructure across CPU and GPU environments. Through optimized cloud operations strategies, we achieved a 30% annual cost reduction.I revolutionized daily audit processes by innovating an AI computer vision solution. This drove a substantial 30% reduction in management costs with audit efficiency increased to a 1:2000 ratio.My teams incorporated reinforcement learning to notably increase the accuracy of our proprietary computer vision and NLP models. This market-leading performance strengthened our competitive positioning.I also steered hiring and talent development, implementing strategies to attract and grow top engineering talent. As a result, we reduced product delivery cycles from months to weeks for faster market innovation.Overall, as Head of Strategy I leveraged AI and cloud technologies to transform operations, lower costs and drive regional expansion for continued business growth. Show less

Hong Kong Sar

US, Concora Group, The Concora Knowledge Brain, leading human-language interface AI search engine for BioTech patterns, articles, authors, company and business.Singapore, TLL learning lab, EdTech and gamification transformation, TLL Learning Explorer incubation.Macao, DAMAI, Generative AI visioning and strategy project delivery for Greater Bay Area of Guangdong, Hong Kong, and Macau

Shanghai, China

Growing an STEAM EdTech Leader from the Ground UpMy goal was to make CoCode EdTech the top STEAM education company. In only 3 years, I successfully expanded our operations from 1 site to 5 across China.Working closely with prestigious partners like YKPAO, YCIS and EF, I developed our institution services model. This fostered strategic alliances that increased our reach and impact.Under my leadership, our AI flight school product and cutting-edge cloud platform won… Show more Growing an STEAM EdTech Leader from the Ground UpMy goal was to make CoCode EdTech the top STEAM education company. In only 3 years, I successfully expanded our operations from 1 site to 5 across China.Working closely with prestigious partners like YKPAO, YCIS and EF, I developed our institution services model. This fostered strategic alliances that increased our reach and impact.Under my leadership, our AI flight school product and cutting-edge cloud platform won China's National Torch Leader Award in 2020 and 2021. This on-premise system delivered an engaging learning experience.The team I led achieved top honors, winning Gold at the US and Japan RoboCompetitions in 2018 and 2019. We were also certified as an excellent coach organization.In 2018, a major investment from Xiaomi/SHUNWEI strengthened our growth potential with strong financial backing.Through business expansion, partnership development and product innovation, I drove CoCode EdTech to the forefront of STEAM education technology. Show less

Shanghai City, China

Collaborated closely with business teams to drive talent recruitment and product innovation. Successfully expanded operations to new markets in China, Asia, Europe and South America.Built high-performing talent teams and implemented agile practices across 12 product/engineering groups. Reduced time-to-market by 40% and was invited to share learnings globally.Managed in-house and vendor project teams. Set technical budgets and aligned product roadmaps with business strategies.

Streamlined CRM systems like Salesforce to optimize lead generation and customer engagement. Improved process efficiencies.Pioneered the world's first global rollout of real-time virtual classrooms using WebRTC technology. Provided an immersive learning experience while reducing infrastructure costs by over $5M annually.Modernized EF's core academic platform "EFECKTA" using hybrid cloud technologies in partnership with Apple.Expanded EF's online learning platform for… Show more Streamlined CRM systems like Salesforce to optimize lead generation and customer engagement. Improved process efficiencies.Pioneered the world's first global rollout of real-time virtual classrooms using WebRTC technology. Provided an immersive learning experience while reducing infrastructure costs by over $5M annually.Modernized EF's core academic platform "EFECKTA" using hybrid cloud technologies in partnership with Apple.Expanded EF's online learning platform for UNESCO to promote language preservation and cultural exchange globally. Show less

Optimized software development processes and customized solutions to meet client and business needs. Managed project portfolios and ensured on-time, on-budget delivery. Annual budget responsibility of $6-11M USD.Provided architectural and solutions leadership for core projects in full stack technologies like Java, .NET, Python and PHP. Worked with top clients including Microsoft, Oracle and Motorola.Led development and deployment of the broadcast network for the 2008 Beijing… Show more Optimized software development processes and customized solutions to meet client and business needs. Managed project portfolios and ensured on-time, on-budget delivery. Annual budget responsibility of $6-11M USD.Provided architectural and solutions leadership for core projects in full stack technologies like Java, .NET, Python and PHP. Worked with top clients including Microsoft, Oracle and Motorola.Led development and deployment of the broadcast network for the 2008 Beijing Olympics, ensuring successful coverage of the prestigious event. The platform evolves later for CNTV.Delivered an innovative technical solution for Wynn Resorts that enhanced the customer experience and drove business growth through full automation of their gaming operations.Track record of successful technical solution sales across regions including Singapore, Hong Kong, Macau, Japan and the United States. Show less

Master, Ee

Emba, Business Administration And Management, General, 5

Bachelor, Ee