Chris Chapin Email & Phone Number

United States

Columbus, Ohio Metropolitan Area

I draw upon my extensive business leadership and operational expertise to drive growth and scalability for companies ranging from $50 million to $90 million in revenue. My approach revolves around enhancing processes, leveraging expertise, and implementing the Entrepreneurial Operating System (EOS). Working closely with company owners, I develop.

Columbus, Ohio Metropolitan Area

I was brought in when the company had five properties and $100,000 in revenue, with ambitions to expand. Assuming a multifaceted role covering COO, CFO, CEO, and Chief People Officer, I managed a team of 10 direct reports. Despite the challenges posed by the COVID-19 pandemic, which saw occupancy rates plummet from 90% to nearly 0%, I navigated the company.

Nashville, TN Area

Recruited by the CEO, I spearheaded the scaling of an acquired portfolio company, with full accountability for the P&L and brand growth. Leading a team of 10 direct reports and 2,000 associates, I reported directly to the CEO.Working closely with the executive team, I developed an innovative model for merchandise buying, planning, and allocation. This.

Hattisburg, MS

I was brought in to establish operational rigor and discipline across a network of 94 stores. Leading a team of 10 direct reports and managing a substantial $190 million budget, I implemented a store operating playbook. This playbook formalized procedures for associate and manager training, resourcing, allocations, merchandising, real estate, and other.

Murfreesboro, TN

I assumed an interim position as the company searched for a new CEO. During this time, I consulted on strategy, culture, core values, logistics, HR, and real estate. I established labor standards, hired district talent, built a Loss Prevention team, and implemented new OTP stickers on all merchandise.

New York

I was entrusted to expand operations, drawing from my achievements at FacilitySource. In a scope encompassing COO, CFO, and Chief People Officer, I implemented top-tier practices and strategies. The result? EBITDA soared from $2.5 million to $5 million, a testament to our commitment to excellence and growth.

I was brought in to revolutionize the Stores organization, overseeing a vast team of 12 VPs, 150 district managers, and over 30,000 store associates, reporting directly to the CEO. Witnessing a decline in sales and transactions, we embarked on a transformative journey that yielded unprecedented success. Over the course of nine consecutive quarters, we.

As the leader of a pioneering venture in outsourced facility maintenance management for global retailers, I reported directly to the Chairman of the Board. My primary role encompassed crafting and executing a visionary business model, marking one of the first subscription-based SaaS models in the industry. Overseeing transactions exceeding a billion.

I had the unique opportunity to dual-report to the Chief Stores Officer and Vice Chairman. This position tasked me with providing internal consulting and operational expertise for an extensive portfolio of fashion retail stores, including iconic brands such as Victoria’s Secret, EXPRESS, Bath & Body Works, and more, totaling 4,100 stores. One of my.

Bs, Manufacturing Engineering

Associate Degree In Fluid Power Technology, Hydraulics And Pneumatics