Lead Sales team and Operations team to Top 100 in company. Was asked to take on additional responsibility of Temp GM, in which we lowered employee turnover, and deliver results better than the company expected. Voted by GM's and District Staff to the High Potential AM Group, to develop our leadership skills and build talent bench for future roles. Lead Operations team to Top 100 in company while managing largest remodel in Best Buy history.

Managed every aspect of store operations. Trained and developed store staff in customer service, sales and operational techniques. Monitored and implemented corporate programs in sales, shipping, and merchandising. Directed large store team to create a sales environment that consistently met expected sales goals and reduced operating costs. Was selected to be the district expert for operations including implementing new technology. Received perfect score during store’s audit for all operational areas. In 2011, I was selected in the Circle of Excellence by my peers and senior leadership for being one of the top leaders in the region.

Owned and operated 14th largest Line-X dealer in nation by ensuring operational excellence in the shop and in the showroom/office. Achieved high honor of 5 Star Dealer only given out to top 10% of stores that are operational sound and that has followed proper Line-X procedures. Built and redefined relationships with fifteen major dealerships by weekly sales meetings and promotions.

Oversaw different departments on Softside including Bath, Linens, and Draperies at Lynnwood store. Was quickest to complete new manager training and was instrumental in revisions to the new process. Honored as the role of Inventory Captain for seven stores in the district and was over a team of 24 associates to ensure correct operations. In 2007, promoted to Hardside Manager at the Everett store where my responsibilities included, ordering product on a regular basis, maintain floor appearance and company direction for merchandising. Job duties also included opening and closing procedures, vault verification, receiving, and bridal consultant. Worked closely with District Merchandising Manager to achieve right products at store for market and new items nationally.

Promoted to oversee operations of a $31 million store with approximately 150 associates. Hire, train, develop, and performance managed all associates to ensure day to day operations in accordance with HR Manager. Directly oversaw of eleven departments. Completed weekly and monthly sales reports, including developing business reviews and action plans for each quarter and year end.