Chris Collison Email & Phone Number

Hertfordshire, England, United Kingdom

Commercial Director responsible for driving revenue growth and profitability across the group. Primarily working on crafting and executing strategies and initiatives to propel the company’s growth and sustained success. With a good understanding of market dynamics and a focus on driving operational excellence, I am focused on commercial strategies that unlock new opportunities and drive bottom-line results.

Hertfordshire, England, United Kingdom

Responsible for leading the Professional Services and Delivery teams in an interim capacity whilst recruiting a new Head of PS. Primarily the role involved leading a dynamic team of professional services consultants and engineers and overseeing the delivery of projects and new services to our customers.Whilst in the position I have supported the team to excel in their roles and deliver high quality solutions to our customers. Additionally, working with the wider team to implement various improvement initiatives and best practices with the objective of optimising operational efficiency, streamlining workflows, reducing delivery times, and improving the overall service quality.

Hertfordshire, England, United Kingdom

ServiceNow Implementation Lead responsible for orchestrating the implementation and continuous optimization of ServiceNow across the group. The rollout involved consolidating the original Modern Networks business plus multiple acquisitions onto a single ServiceNow platform with our initial release encompassing Customer Service Management (CSM), IT Service Management (ITSM), and Field Service Management (FSM). With a broad understanding of ServiceNow's capabilities, and how they can be leveraged to empower organizations to maximize efficiency and elevate their service delivery capabilities using the platform.Key Accomplishments:• Led end-to-end ServiceNow implementation project, ensuring successful deployment of CSM, ITSM, and FSM modules to streamline processes and enhance customer satisfaction.• Collaborated closely with our external implementation partner to develop tailored solutions aligned with business objectives and launch across the group.• Build and led a small in-house development team, fostering a collaborative environment and enhancing skillsets to meet the evolving demands of the ServiceNow landscape.

London Area, United Kingdom

Post Merger Integration (PMI) Director responsible for leading successful integration of businesses into the Modern Networks group post-acquisition. Learnt value experience in navigating the complexities of merging acquired entities into the overarching group.With a good understanding of the dynamics associated with mergers and acquisitions, I was responsible for driving the integration and initiatives to develop synergies, operational efficiency, and sustainable growth. My role centred on overseeing the integration process, from conceptualization to execution, working towards a harmonious union of the acquired businesses within the group.

London, United Kingdom

Responsible for the technology portfolio of Modern Networks growing managed service business focusing on customer experience, innovation and strategy. Working with a team of motivated and highly skilled people to deliver exceptional services to our customers.

London, United Kingdom

Senior Account Director working with a small number of enterprise accounts.

London, United Kingdom

London, United Kingdom

Senior Account Manager working with enterprise accounts.