Chris Costandi

Chris Costandi Email and Phone Number

Sales & Commercial Excellence Consultant | Corporate Coach | Training & Capability Development Specialist | Remote Selling Strategist @ 60seconds.com
miranda, new south wales, australia
Chris Costandi's Location
Sydney, New South Wales, Australia, Australia
Chris Costandi's Contact Details

Chris Costandi personal email

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Chris Costandi phone numbers

About Chris Costandi

I am a Sales & Commercial Excellence Leader who has worked primarily in the Healthcare & FMCG industries for organisations including Reckitt Benckiser, GSK, Alcon (Novartis) and Allergan. These days I am engaged as a Senior Business Consultant with both 60 Seconds & BIG Consulting in assisting clients to deliver on their commercial objectives and priorities.Specifically, I have expertise in leading transformational Commercial Effectiveness initiatives including Sales Force & Sales Management Capability Development and Training, Coaching & Communication frameworks, Customer Segmentation and Targeting, Key Account Management, Remote Selling Strategies, Sales Reward & Recognition programs, and CRM implementationMy strengths and passion include leadership, coaching and training at all levels of the organisation across Sales & Marketing, with a ‘can do’ attitude and the ability to pro-actively identify and communicate opportunities.

Chris Costandi's Current Company Details
60seconds.com

60Seconds.Com

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Sales & Commercial Excellence Consultant | Corporate Coach | Training & Capability Development Specialist | Remote Selling Strategist
miranda, new south wales, australia
Website:
60seconds.com
Employees:
8
Chris Costandi Work Experience Details
  • 60Seconds.Com
    Head Of Engagement
    60Seconds.Com Jan 2018 - Present
    Sydney, Australia
    60seconds is a mobile coaching platform for developing sales conversation, where training (and coaching) is carefully measured and improvements, or otherwise, are there to see. Click on the following link for a quick video overview of 60 Seconds: https://youtu.be/Snn1wHPuVlY60 Seconds works seamlessly with your organisations current sales training and coaching frameworks to deliver a 'real time' mobile coaching platform that helps your sales teams develop and refine sales conversations… Show more 60seconds is a mobile coaching platform for developing sales conversation, where training (and coaching) is carefully measured and improvements, or otherwise, are there to see. Click on the following link for a quick video overview of 60 Seconds: https://youtu.be/Snn1wHPuVlY60 Seconds works seamlessly with your organisations current sales training and coaching frameworks to deliver a 'real time' mobile coaching platform that helps your sales teams develop and refine sales conversations with their customers.We know that training that is backed up with regular coaching, feedback and follow up from the sales manager (both in the field and through digital means), can deliver a significant capability uplift over time, and help drive a culture of continuous learning and improvement.To learn more about 60seconds, reach out to me and let's have a chat! Show less
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  • Big Consulting
    Senior Commercial Excellence & Business Improvement Consultant
    Big Consulting Nov 2017 - Present
    Sydney, Australia
    BIG Consulting is a specialist Sales Performance & Effectiveness consultancy that partners with clients to positively impact sales results across all levels of the sales organisation. We offer a wide range of tailored services and solutions from Sales Force Effectiveness consulting to an extensive suite of Sales Training programs that significantly improve the strategy, structure, systems and skills of the sales team to drive top and bottom line outcomes.We also specialise in… Show more BIG Consulting is a specialist Sales Performance & Effectiveness consultancy that partners with clients to positively impact sales results across all levels of the sales organisation. We offer a wide range of tailored services and solutions from Sales Force Effectiveness consulting to an extensive suite of Sales Training programs that significantly improve the strategy, structure, systems and skills of the sales team to drive top and bottom line outcomes.We also specialise in delivering our full range of services and offerings remotely through various Video Conferencing platforms such as Zoom, Teams, WebEx and more.We work with a wide variety of industries and their channels to market including: Healthcare, FMCG, Consumer goods, Pharmacy, Retail, Foodservice, Media, and ElectronicsVisit our website at www.bigconsult.com.au for further information. Show less
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  • Allergan
    Director Commercial Excellence
    Allergan Sep 2015 - Oct 2017
    Sydney, Australia
    As Director of the ANZ Commercial Excellence (CE) function, I led a multi-disciplined business support team in driving excellence in our SFE processes and in the capability development of our people. Key responsibilities included:• Customer Segmentation and Targeting capability development to ensure the right customers are being seen at the right frequency and with the right message.• Sales Force Automation (CRM/CLM automated sales supporting platforms)• Design and… Show more As Director of the ANZ Commercial Excellence (CE) function, I led a multi-disciplined business support team in driving excellence in our SFE processes and in the capability development of our people. Key responsibilities included:• Customer Segmentation and Targeting capability development to ensure the right customers are being seen at the right frequency and with the right message.• Sales Force Automation (CRM/CLM automated sales supporting platforms)• Design and implementation of industry competitive Sales Incentive Programs• Sales Target setting process and Sales Reporting & Dashboards• Development and delivery of the L&D strategy and Training Programs across the organisation• Champion the coaching priority and culture across Allergan with a focus on quality coaching conversations that drive improved sales outcomes and overall performanceKey Achievements: • Led a CRM implementation project for ANZ (Sales & Marketing) across the organisation which resulted in 100% adoption in the first month amongst 85 users. • Led and actively participated in the rollout of a Customer Segmentation model which included development of Profile Questions and a refreshed segmentation model based on opportunity/potential to grow.• Designated to lead and drive the quality coaching culture in the business by training frontline managers and monitoring results which delivered a 25% incremental improvement (on average) across all key selling skills of the front line sales teams Show less
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  • Novartis
    National Sales Manager - Alcon
    Novartis Nov 2011 - Aug 2015
    Sydney, Australia
    As Head of Sales for the Vision Care Business Unit and member of the ANZ Leadership Team, my key responsibilities included: • Accountability of a national sales team (3 Regional Sales Managers, 3 Key Account Managers and 18 Business Development Managers).• Accountable for delivering key financial goals of sales, profit and share targets• Leadership of Key Account Management principles, best practice processes and tools that build competitive advantage for Alcon in line with… Show more As Head of Sales for the Vision Care Business Unit and member of the ANZ Leadership Team, my key responsibilities included: • Accountability of a national sales team (3 Regional Sales Managers, 3 Key Account Managers and 18 Business Development Managers).• Accountable for delivering key financial goals of sales, profit and share targets• Leadership of Key Account Management principles, best practice processes and tools that build competitive advantage for Alcon in line with customer first strategiesKey Achievements:• Successfully managed the sales team integration between CIBA VISION & ALCON pre merger. Recruited & trained up to 10 new Business Development Managers, 3 Key Account Managers & 2 Regional Sales Managers within first 6 months.• Through strong leadership of the National Sales Team, exceeded our sales targets by 5% and delivered business growth of 10% vs PY against an industry growth of just 2%• Leveraging new channel opportunities through the identification and development of our “Internet Channel Strategy”. This channel contributed up to 19% of total sales in ANZ. Show less
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  • Novartis
    Head Of Sales & Customer Excellence Asia Pacific - Ciba Vision
    Novartis Mar 2010 - Oct 2011
    Asia Pacific
    As Head of Sales & Customer Excellence across Asia Pac & Middle East and member of the CIBA Vision Regional Leadership Team, my key responsibilities included:• Development and implementation of key SFE initiatives across Asia Pacific that drive share of voice and sales growth for the region.• Represent the region on various global project teams including global pricing, global key customer teams and customer focus initiatives.• Drive our Customer Focus initiatives, commitments… Show more As Head of Sales & Customer Excellence across Asia Pac & Middle East and member of the CIBA Vision Regional Leadership Team, my key responsibilities included:• Development and implementation of key SFE initiatives across Asia Pacific that drive share of voice and sales growth for the region.• Represent the region on various global project teams including global pricing, global key customer teams and customer focus initiatives.• Drive our Customer Focus initiatives, commitments and action plans to improve customer perception.• Leverage and drive a “pay for performance” culture across the sales organsiation through a rewarding and performance based incentive program.Key Achievements:• Improved our Share of Voice leadership in key APAC markets, through a revised Customer Targeting and Segmentation model, delivering improved call frequency and reach to high potential customers. This delivered double digit growth (18%) within this segment of customers.• Through strong leadership of the Sales function, exceeded our APAC sales targets by 8% and delivered business growth of 14% vs PY against an industry growth of 6% in 2010.• Conducted Sales Force Competency Assessments across all key sales roles in all markets to identify key training and development needs. Subsequent training and development initiatives saw key measured competencies improve by 15% during 2011 vs PY assessments. Show less
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  • Novartis
    Sales Director Australia/New Zealand - Ciba Vision
    Novartis Jan 2007 - Feb 2010
    Sydney, Australia
    As Sales Director for the CIBA Vision business and key member of the ANZ Leadership Team, my key responsibilities included:• Manage a team of 11 sales representatives and 1 National Key Account Manager (NAM).• Conduct regular field visits with all Sales Representatives and the National Key Account Manager in a coaching and development capacity. • Development of the short, medium and long term strategic plans for the ANZ business and exploring channel expansion and Key… Show more As Sales Director for the CIBA Vision business and key member of the ANZ Leadership Team, my key responsibilities included:• Manage a team of 11 sales representatives and 1 National Key Account Manager (NAM).• Conduct regular field visits with all Sales Representatives and the National Key Account Manager in a coaching and development capacity. • Development of the short, medium and long term strategic plans for the ANZ business and exploring channel expansion and Key Customer Account opportunities Key Achievements:• Successfully launched new “pricing tools” in the trade including a growth rebate program and contract pricing agreements. This significantly contributed to overall business growth of 9% vs PY in 08 and 14% growth vs PY in 09. • Successfully launched a new market (volume & efficiency based) discount structure to the trade yielding a $400k savings to the business.• Through the leadership of our key customers in ANZ, successfully grew our key accounts by 20% vs PY (1.5 x that of company growth) in 2009 and grew our No 1 Customer, Luxottica Retail by 29%. Was recognised as part of the team in receiving a CIBA VISION global customer focus award. Show less
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Chris Costandi Skills

Strategy Sales Operations Account Management Sales Management Sales Effectiveness Business Development Key Account Management Business Strategy Business Planning Pharmaceutical Industry Management Team Leadership Leadership Sales Pharmaceutical Sales Strategic Planning Sales Process Product Launch Fmcg Team Management Marketing Business Cross Functional Team Leadership Training Coaching Recruiting Project Management Forecasting Medical Devices Project Planning Product Marketing Market Development Pricing Market Analysis Marketing Management Market Planning Market Access Hospital Sales Diabetes Retail Fast Moving Consumer Goods Coaching And Development Competitive Analysis Business Process Improvement Segmentation Sales Force Development Healthcare

Chris Costandi Education Details

Frequently Asked Questions about Chris Costandi

What company does Chris Costandi work for?

Chris Costandi works for 60seconds.com

What is Chris Costandi's role at the current company?

Chris Costandi's current role is Sales & Commercial Excellence Consultant | Corporate Coach | Training & Capability Development Specialist | Remote Selling Strategist.

What is Chris Costandi's email address?

Chris Costandi's email address is ch****@****ond.com

What is Chris Costandi's direct phone number?

Chris Costandi's direct phone number is +614086*****

What schools did Chris Costandi attend?

Chris Costandi attended University Of Wollongong.

What are some of Chris Costandi's interests?

Chris Costandi has interest in Football, Children, Coaching And Managing Junior Soccer Teams, Travelling, Technology, Education, Science And Technology, Health.

What skills is Chris Costandi known for?

Chris Costandi has skills like Strategy, Sales Operations, Account Management, Sales Management, Sales Effectiveness, Business Development, Key Account Management, Business Strategy, Business Planning, Pharmaceutical Industry, Management, Team Leadership.

Who are Chris Costandi's colleagues?

Chris Costandi's colleagues are Jan Kozik, Robert Benyon, Carmen West, Mel Smith, Sury Halai.

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