Analyze orders to determine weights, routes, and truck capacity to plan customer deliveries, optimize truck shipments, minimize cost, and ensure on time delivery to the customerRoute, track, and schedule rail shipments into/out of Invista facilitiesSchedule rail movements to/from railcar maintenance facilities in order to maintain rail fleetEstablish best practices and develop training materials for cross training Transportation Planners for site coverage.Monitor trailer pool to maintain appropriate level of trailers onsite to maximize efficiency and limit cost

Partnered with users on high value automation opportunities, built/oversaw bot development, and maintained bot operations to maximize efficiency of day to day operations and facilitate value-added workIsolated technology gaps to develop improvement/implementation timelines and road mapsConsulted on automation initiatives, bot creation, implementation, and bot managementResearched current/future technologies to maximize productivity, facilitate change and drive creative destruction within the KBS Risk/Insurance groupUnderstand and break down processes to determine an automated solutionDrive growth of the automation program by helping employees connect to its use and value

Implement, program, and maintain a Robotic Process Automation system to streamline agreement initiation process and process standardization.Manage vendor relationships to ensure adherence to existing support agreements, project deadlines, billing, and product development and implementation.Created and maintained accurate performance measures/metrics for the risk team to ensure compliance and efficiency.Isolate, Investigate and troubleshoot anomalies within the Contract Management Database system.Provided user support and training for the Contract Management Database, Contract Reporting, and SharePoint maintenance and development.

Utilized SAP functionality, QA (Quality) requirements, and Beechcraft engineering to create and control master data to maintain data accuracy and prevent redundancies.Created and controlled all approved parts in SAP ensuring fielding and descriptions matched engineering drawings to streamline part requisitions.Utilized IHS to verify proper fielding of MIL-Spec parts to ensure data accuracy.Analyzed engineering drawings, standards, CRs (Engineering Change Requests), COs (Engineering Change Orders), and planning documents (routings/Bill of Materials) to ensure all required parts were accurately reflected within SAP.Researched requests for data changes, mass updates, deletions, supersedure, and testing data for accuracy prior to execution to maintain accurate data governance.

Compiled daily reports to ensure production orders were released per manufacturing schedule.Verified correct stocking locations for manufacturing parts and materials to eliminate delivery problems.Reviewed and corrected bill of materials for new and existing manufacturing orders.Verified, modified, and released manufacturing orders through the SAP system.Analyzed engineering change requests in an effort to reduce part shortages or manufacturing delays.Coordinated schedule changes to supply chain to ensure timely delivery of vendor parts.

Verified daily job sales to determine potential delivery delays.Reviewed potential part shortages and coordinated with supply chain to limit potential production delays.Tracked delinquent Quality Notifications, tooling orders, and production delays.Reviewed blue prints to verify and communicate engineering changes to production floor.Acted as liaison between Tooling, Facilities, Production Management, & Production Support teams to help design layout for future tool requirements.Ordered replacements for missing or scrapped parts to minimize production delays.Analyzed build process for possible improvements (shop aids, new tooling, jig repair, and suggested planning and engineering changes) when needed.Utilized Root Cause Corrective Action to investigate production errors and develop plans to alleviate manufacturing escapements.Developed/implemented build processes and instructed production team on best practices to eliminate waste and limit production errors. Oversaw shop floor production during management absence.

Utilized Excel to chart daily job sales, create reports, and develop standard production bar charts.Monitored job sale progress to maintain schedule and identify delays.Developed recovery flow schedules in order to meet changing customer schedules.Analyzed current work statements and master schedule to develop accurate head count requirements to maximize production, efficiency, and reduce operating costs.Evaluated build processes to develop accurate production time standards.Interpreted production drawings and blueprints to verify fastener counts and sealer data to verify existing standards.Worked with Production, Planning, QA, and Engineering to balance work load for maximum efficiency.Analyzed current work statements and master schedule to develop headcount requirements to maximize production efficiency and reduce operating costs.Compiled data to project long term cost and head count requirements.Developed a system to automate time standard development, improvement curve calculation, and labor requirements.

6½ years production experience at Spirit/Boeing on the 737, 747, and 777 production lines.Read and interpreted blue prints to determine tolerances and placement of aircraft parts.Employed various pneumatic tools such as drill motors, rivet guns, and Dotcos in the build process.Utilized precision measuring tools such as ball gauges, micrometers, dial calipers, bore gauges, gap gauges, height gauges, 6” and 12” scales for accurate measurements.Awarded Spirit MVP (Mechanic Verification Process) certification for proven track record of accurate, defect free work.Selected as Site Key User for implementation and deployment of SAP system to the production floor.Received 160 hours of SAP Site Key User training.

Ensured quality customer service and satisfaction providing customer support for wireless internet and data services.Managed the set up and maintenance of new personal/business wireless accounts. Provided customer support for reconciling statements as well as troubleshooting and maintenance on cell, data, and wireless hardware.Resolved escalated customer issues in an inbound call center environment.

Used cold call sales techniques through direct sales.Quality point of contact for new federal, state and local guidelines in direct sales procedures.Trained for management positions and helped train new sales associates.

Read and interpreted blue prints to determine tolerances and placement of aircraft parts.Employed various pneumatic tools such as drill motors, rivet guns, and Dotcos in the build process.Utilized precision measuring tools such as ball gauges, micrometers, dial calipers, bore gauges, gap gauges, height gauges, 6” and 12” scales for accurate measurements.

Read and interpreted blue prints to determine tolerances and placement of aircraft parts.Employed various pneumatic tools such as drill motors, rivet guns, and Dotcos in the build process.Utilized precision measuring tools such as ball gauges, micrometers, dial calipers, bore gauges, gap gauges, height gauges, 6” and 12” scales for accurate measurements.