I started with Affiliated Customer Service, Inc. in April of 1998 at the age of 19 with an entry level position of Assistant Inspection Technician. I started to volunteer my time to help the Service Technicians whenever I could and tried to soak up whatever knowledge I could from the extremely experienced Service Technicians on staff. After about a year I became a Lead Inspection Technician. During my time as a Lead Inspector I performed many Fire Alarm Inspections at several different locations in the Chicago land Area on a regular basis. I began to be relied upon by my Supervisors to inspect major accounts such as Lutheran General Hospital in Park Ridge, IL. Later down the road I became a Service Technician/Inspection Supervisor. I performed service and installations of Fire Alarm Equipment as well as helped the Inspections department in training the Inspectors on proper inspection techniques and miscellaneous fire alarm equipment. The knowledge I gained as an Inspector was extremely helpful, considering I had been in most of the accounts we serviced performing inspections. As a Service Technician, on occasion I would receive calls from a Senior Service Technician on staff asking me for information on certain locations. They were there to help me and I was able to sometimes return the favor. This made me feel very good. After putting in some time as a Service Technician I was promoted to a Senior Service Technician and later onto Project Manager. I managed several projects during this time such as Lutheran General Hospital New Bed Tower. Shortly after the project was over I was promoted to Director of Operations. After putting in my time managing projects and employees I decided I want to help ACSI procure new major projects and preventive maintenance customers by offering the customer the knowledge that I had gained from The Fire Alarm Industry. My only goal is to make sure our customers and future customers get the attention, support, and products they deserve.Specialties: Inspecting, troubleshooting, installing, programming and certifying Fire Alarm Systems, Emergency Evacuation Systems and Mass Notification Systems. NICET Requirements, Local AHJ Requirements, State Fire Marshall Requirements, UL Requirements, NEC Requirements, Life Safety Requirements, City of Chicago Requirements, IDPH Requirements and JC Requirements