Responsible for leading the technology strategy for the Bank’s Corporate Affairs, Brand & Marketing function, delivering digital transformation projects in support of the Bank’s strategic objectives• Delivered the function’s first technology strategy and 3-year roadmap• Implemented a new operating model for technology management• Implemented a new Content Marketing Platform, Employee Communications Platform and Customer Relationship Manager• Managed a portfolio of 30+ communications and marketing solutions

Delivered operations for the Bank’s Content & Campaigns team, including managing its digital communications channels, generating data and insights and overseeing partner relationships• Founded a new operations team, identifying value-add activities in support of the Bank’s content strategy • Implemented a new Email Marketing Platform• Created first cross-Function measurement report

Responsible for strengthening the Bank’s internal communications proposition, promoting the Bank’s strategic objectives across the company and driving organizational engagement• Delivered global campaigns sponsored by the Chairman and CEO• Established a programme of work for the Bank’s new ESN• Delivered a new People Manager communications programme

Managed the Bank’s corporate reporting portfolio including Full and Half Year Results. The role required a strong knowledge of regulatory reporting and print and digital media production• Oversaw reviews with Chairman, CEO and Audit Committee• Created and chaired the Project Steering Committee• Shortened reporting schedule by 3 weeks, allowing increased debt issuance time to drive revenue• Established new production and sign-off procedures

Responsible for the production of B2C magazines, focusing on global finance and business. Co-ordinated a team of creatives to ensure the production of the magazines were delivered on time and to budget• Managed the production of 6 titles with +£1m advertising revenue per issue• Performed due diligence on all client contracts