Chris Lynch Email & Phone Number

Dorchester, Gb

United Kingdom

United Kingdom

United Kingdom

United Kingdom

Coventry, United Kingdom

Coventry, United Kingdom

Transfer to a larger volume region and tasked with leading the sales performance of 12 of our businesses in the Midlands. In addition to the implementation of new Operating Standards and Lead Management processes, key responsibilities were to consult, recommend and guide management on business and sales performance, marketing communications and presentation of individual business development plans. Responsible for the organisation of retail new vehicle launch events.

Norwich, United Kingdom

Responsible for the sales performance of 13 Peugeot businesses in East Anglia region. Key responsibilities were to consult, recommend and guide management on business and sales performance, marketing communications and presentation of individual business development plans. Completion of individual site workshops with all stakeholders for the implementation of a new showroom system.

To maximise the sale and profitability of PMC used vehicles to Peugeot dealers, remarketing companies and the open market in a regional territory. Utilise all available sales opportunities to ensure monthly sales are in line with budget and that stock and profitability objectives are met. Responsibility for annual stock of circa 23000 vehicles with a value in excess of £200M.Management of Manheim Auctions, developing and implementing an effective auction programme to maximise attendance, conversion rates and prices achieved.Management and implementation of the Approved Used Vehicle Programme to contribute to dealer ROI, Residual Value improvement and manufacturer profitability.

Management of used vehicle sales within a defined region through wholesale, direct sales and auction. Management of complete company stock position to ensure that stock turn is always in line with the annual defleet volumes. Development and hosting of events to promote used vehicle sales.

Management of customer issues and contacts at an escalation point where the front-line Customer Relations team were unable to resolve. Ensure that all cases were resolved to a satisfactory level whist balancing budget spend against brand perception. Responsible for the management of contacts directly to our Managing Director.

Responsible for the workflow, costing, profitability and workshop efficiency of the Technical Centre. Trained and qualified as an Advanced Vehicle Assessor whilst in the role.

Required to work and develop in all of the business areas, including vehicle repair, paint, mechanical, conversion and testing. Whilst holding this role I was awarded National Apprentice of the Year and IMI Outstanding Technical Student.