Christopher Neve Email & Phone Number

San Antonio, Texas, United States

- Lead night shift technician who conducts proactive network monitoring via in-house NMS to include ticket creation and coordinating on-site support via dispatches in accordance with defined SLAs and SOPs- Conduct remote troubleshooting of microwave radios and power supplies to include chargers and site admin equipment- Familiarization with microwave radio equipment and network infrastructure to include hybrid networks- Provide excellent customer service throughout the process of diagnosing, triaging, and resolving of issues and alarms- Utilize suite of software applications: ServiceNow, AWS Workspaces, InContact, Provision Plus, MS Office, and more- Utilize CLI and basic CISCO commands to conduct basic troubleshooting such as ping, traceroute, and loopback tests

Round Rock, Texas, United States

MOS: 25A Signal Operations Officer- Advisor to the commander on RF and SATCOM capabilities for signal ops in support of a maneuver enhancement brigade of over 500 personnel- Oversee the inventory, maintenance, encryption, and troubleshooting of signal communication assets (value: $2.5 million)- Directly manage and supervise a platoon of over 15 Soldiers including 5 non-commissioned officers (Sergeants E-5 or above)- Ensure proper utilization of COMSEC via encryption during signal operations- Plan, execute, and supervise unit events for 30+ Soldiers such as comms exercises, convoy operations, and rifle qualification- Established and re-enabled radio communications during Field Training Exercises for over 70 Soldiers

Bachelor Of Arts - Ba

Mos - 25A