Owner of You, orMe Consulting, LLC. I specialize in helping small to medium-sized businesses build out their business applications and processes, from the top of the marketing funnel to the board deck, ranging from application set up to board level presentations.

InfluxData is the premier real-time monitoring and analytics platform provider. We work with software development executives and engineers to deliver the visibility and insight into log, metric and sensor data to provide an always-on single consolidated view of their data.

Responsible for all business applications, systems, and processes from top of the funnel marketing systems through ongoing Customer SuccessOwner of all things Marketing Operations, Sales Operations, and Legal OperationsDesign and implement business systems integrations and processes from Marketing systems into Sales systemsProvide reports and analysis to sales management to help develop meaningful dashboards and metrics to help drive growthProvide support and guidance for the sales organization in navigating the Sales Policies, Rules of Engagement, Sales Compensation plans, as well as compliance with Revenue Recognition policies Lead all customer contractual negotiations and vendor contract reviews. Saved average of $5,500/month on external legal fees. Salesforce.com, Google Adwords, Google Analytics, DocuSign, Hubspot, Clarizen, Wordpress, Zoominfo, InsightSquared, Eventbrite, Domo, Citrix, Stripe, Tout, Gainsight Administrator

Key contributor on cross functional team to re-define corporate reporting to align with ‘xRR’ metrics. Helped both design and implement system changes to align business structure and reporting to align with new business objectives and metrics.Architected and built out territory management capability in Salesforce.com, including analysis of financial and compensation impact. Led project from inception to roll-out to global field sales team of over 90 sales team members, including direct and indirect business.Developed standardized metrics, dashboards and projected forecast intelligence for direct and partner salesPartnered with Finance to manage the Deal Desk/Order Entry/Customer Master processSalesforce.com, DocuSign, Leadspace, Marketo, Gainsight, Cornerstone, and Hoopla Administrator

Responsible for all forecasting and pipeline reporting for a $38ARR companyDeveloped standardized metrics, dashboards and projected forecast intelligence for direct and inside salesOrganized and implemented Lyris Deals Desk, which includeing rolling out standardizied rate cards and pricing strategies to global sales organization Responsible for all contract negotiations with customers and prospects regarding legal redlines, and worked to ensue contracts met both the business needs of the Customer as well as Lyris corporate business needsCreated and implemented process workflows in Salesforce.com, tracking the sales stages of a customer from a lead to booked business. Created processes to track end to end sales cycle, including entire “Quote to Cash” processCoordinate with billing and accounting regarding pricing while leading Netsuite integration, and creation of pricebooks for Global Organization. Standardized procebooks/item lists between Salesforce.com and NetsuiteManaged a team of three paralegals on an interim basis who reviewed all legacy contracts, and then input into SFDC to be able to accurately report monthly bookings, and both renewal and churn rates in both SFDC and NetsuiteProvide support and guidance for the sales organization in navigating the Sales Policies, Rules of Engagement, sales compensation plans, as well as compliance with Revenue Recognition policiesCreated and led corporate wide sales training for quarterly sales trainings regarding internal policies and proceduresProvide reports and analysis to sales management to help develop meaningful dashboards and metrics to help drive growthSalesforce.com, Netsuite, Docusign, JIRA, Lyris HQ, Lyris Demo system, Lyris ListManager, and Internal Billing Systems Administrator

Manage a team of Account Managers responsible for upsells, cross-sells, and retention for both SaaS and on-premise software customersAs a Team Lead, responsible for 5 Account Managers and 1.2 MM of MRR/month, 13 MM/year. Also responsible for 3.6 MM of Software Support Renewals, and 1.2 MM of software sales, per year. Engage with the Customer Success Management team as a player-coach. Responsible for a personal territory of about 20 states, 600 customers, and roughly $500K MRR, as well as helping lead contract/price negotiations for premier clients. Create and generate weekly and monthly opportunity pipeline and reportsGenerated over $750K of TCV sales in Q4 2011, and $800K TCV sales in Q1 2012

Successfully manage client relationships with emphasis on increasing customer value while increasing total contract value for Lyris.Analyze client usage history to ascertain possible up-sells, cross-sells, and professional service offerings.Manage territory consisting of 18 states and over 600 customers.Responsible for successfully transitioning new customers throughout the Lyris customer lifecycle.This position involves a unique combination of sales, customer service, and consulting.

Lived in the West Bank. Gave English lessons, translated hospital documents, and volunteered in maternity ward, working with families and children to help ensure successful doctor-family communication.I did not write this piece, but here is some more information about where I was:http://www.mysticsaint.info/2009/12/born-in-bethlehem-children-of-la-creche.html